Reviews (73)

Overall rating
3.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 11% of ratings are 1 stars
October 9, 2026

How to leave a minus review for 2 hours of wasted time?!!!
This app is supposed to connect our reviews to Trust Pilot -BUT what they don't tell you is that you have to PAY Trust Pilot for the Zapier app to send emails. They pretend it's set up - with btw "support" that "is that has a short limit of their time" and tells you they "Need to logs off because their done their work day" and leave you WITHOUT SUPPORT!!! During set up I had three agent log off because they were at their time, then started all over again and were unable to help.

LUSHER.co
Canada
About 2 hours using the app
June 4, 2026

Horrible experience!!

Was directed to this by the AI tools, it performed one easy job well and I was excited to explore what else it could do. The yearly billing paused me for just a moment, as good products do not have to force some to use it for a year. But, the price is perfectly set up for scamming, good a mount but not scary enough take the risk. So, they got me. After a week of spending hours working with the AI to created the tasks I was working on and hitting ability road blocks over and over I realized I was missing something or it was beyond it's capabilities, I finally reached out to human support. Got a response two days later.. the response not only didn't fix the issue but it came long after I decided to throw in the towel. I asked to be refunded and was told they have a strict no refund policy by both human support and billing. Do not sign up for the free trial unless you have a great amount of time to fully test before committing. And absolutely do NOT sign on and less you are sure it will do what you need, you will not get your money back without reporting it as fraud!

Cuttinup Show Blankets LLC
United States
24 days using the app
May 25, 2024

After using Zapier for years, one day one of our Shopify stores stopped connecting. Every time we're trying to connect it to Zapier, we get "This auth is expired. Please reconnect it here."
- No matter what we tried, Zapier will not connect to our store out of a sudden.
- Their customer service pretty much said we're on our own after years of working with them and they can't help us. They will file a ticket internally and only IF there is enough complaints like this, then someone will work on this issue.

Prime EVA
Poland
Over 1 year using the app
November 14, 2016

Zapier is an amazing tool. Their support is also quite incredible. When you have those moments of frustration with native integrations, Zapier comes to the rescue. In our case, that means automatically adding new Shopify contacts to Zendesk. We also use it to drive facebook leads to mailchimp for lead generation campaigns.

Cape Coffee Beans
South Africa
4 months using the app
June 8, 2024

I am experiencing the same thing. I am trying to reconnect to Shopify from Zapier and its giving me an authorizing error. It was working before then just stopped working in the last week.

LifeConnect
United States
About 1 hour using the app
October 22, 2017

Simply put, I love this software. Zapier is awesome and it has come in handy in so many situations, especially as it relates to hooking together email providers, CRM, shopify, etc. It's the only bill I don't mind paying every month.

Intimate Rose
United States
About 15 hours using the app
June 13, 2016

Zapier is the best app ever! Not only useful for Shopify but for any other platform. They have completely changed the way we work our social medias, leads, sales, etc. It almost becomes an addiction to try to automate everything, we are hooked!

Vertical Suits
Canada
4 months using the app
February 15, 2016

Zapier is an amazing product that brings all of our different platforms together. Their interface gives us access to incredibly powerful functionality in a way that is easy to understand and use without technical expertise.

Frictionlabs
United States
About 1 month using the app
October 15, 2017

I'm far from being any kind of developer but I was able to easily create several zaps that work correctly. Very easy to use. When I've had questions or something hasn't worked the way I thought it should, their customer support has been very responsive and helpful.

Apneamed
United States
About 1 month using the app
March 27, 2014

As an early startup with a small team and limited time, we love automating as many processes and tasks as possible. Really glad we found Zapier as it's helped us tremendously in cutting time and effort so that we can focus on more important things. Great app - highly recommend it!

Daame
United States
2 days using the app