Recenze (1 267)
Zpřesnit
-
Podle hodnocení
I am editing my review due to some amazing support from the Zendrop support agent Shiza Latif. She did an above and beyond job in getting me the help I need to hopefully get my store launched! Thanks again Shiza Latif!! I would have given Zendrop a 5/5 except for there is so much information and tools available that it is taking time to even wrap my head around everything.
Thank you for your feedback. We completely understand your concern. Some features and services are available exclusively through our Paid plan, and we appreciate your perspective regarding feature transparency. We agree that having a clearer understanding of what each service includes is important when evaluating a platform. I've reached out to you personally to learn more about which features you'd like to explore and to see how we can best assist. We appreciate the opportunity to better understand your needs and improve your experience.
Shiza, Zendrop
Tessa from Zendrop is amazing with customer service! This stuff can be confusing at 1st, but Tessa has been very helpful!
Tessa is truly one of a kind, and hearing that she made a confusing process feel manageable means so much to us! We're glad she's been by your side through the learning curve. Thanks for taking the time to share this.
- The Zendrop Team
Mariane at Zendrop was very good at her support for my issue I needed to resolve. Thank you!!!!
Mariane is wonderful, and we're so happy she was able to help you get your issue sorted out! Hearing that the support experience hit the mark really does mean a lot to us. We'll be sure to pass along the kind words to her.
- The Zendrop Team
Good
Just that it exists
Super
This made our day, Daily Ritual Shop! Thanks so much for the five stars and for giving Zendrop a shot.
– The Zendrop Team
Everything went smoothly
Smooth is the goal, so we love reading this. Hope the weeks ahead go just as easily, Verdette.
- The Zendrop Team
Perfecto servicio, nada que quejarme, me ayuda en todo y hace mas sencillo organizar todo
Nos alegra mucho leer esto, AuraVision. Que Zendrop te ayude a organizar todo de forma más sencilla es justo lo que buscamos. Gracias por estos dos meses de confianza!
- The Zendrop Team
This dropshipping app is great! They literally give you the products to sell when you launch your online store. You just have to connect your store with the products, and then get paid for them. They ship everything your customer orders. You don't have to worry about having merchandise at your house, they are the supplier and ship everything! I think this app is awesome. I recommend you start the free 3 day trial on the beginner plan so you can access the Zendrop Academy to learn how to do everything. Before they bill you, you can downgrade your plan to the free plan option by disconnecting all your products from your store, and then they don't bill your first month. You DO have to have Shopify to run your store, so download and sign up for it FIRST. Good luck with your new journey building your first store!
This might be the most thorough review we've read all month, and we appreciate you laying it out so clearly for other new sellers. Great shout on the Zendrop Academy too, that's exactly what it's there for. Good luck with the store, VividWealthy.
- The Zendrop Team
This company is a COMPLETE FRAUDULANT company. You can heed my words or not. Just a for instance, the Quantity of Products they put in your store is a Fictitious number, straight out of THEIR mouths.As told to me by Zendrop. They reaklly dont know what they have in stock.So this is the chain of Events. Your customer orders something because you show yiou have 100 in stock the order goes to Zendrop who actually has 0(Zero) in stock. Now what does that make you and your company look like??? You look like your company that you worked so hard to get going ,a SCAM STORE. If I could . I would gladly show you a Transcript of my conversation with a Live Zendrop employee, I GUARANTEE you after reading this transcript from beginning to end, You would not believe what you are reading. You will be shocked. And please, if anyone reading this, knows how I can post this Transcript, please let me know ASAP so I can prove this Review I am giving
Hi Gerhard,
I'm sorry for the frustration this experience has caused, and I'd like to continue assisting you with everything you need, including the sourcing requests you submitted to our team.
I understand this wasn't the outcome you were hoping for, and I can see why it left you questioning whether Zendrop is legitimate. I'm not writing this to make excuses, but to give you a clearer picture of how we operate so you feel more informed going forward.
Zendrop is a dropshipping company, which means we work with a network of suppliers who fulfill products only after an order has been placed. We aren't the supplier ourselves - we partner with multiple suppliers to fulfill our merchants' orders. We've put together an article that walks through exactly how this works, and I'd encourage you to take a look when you have a moment: https://support.zendrop.com/en/articles/8167075-zendrop-inventory-how-does-it-work
I've also reached out to you directly so I can help you further, share more details, and figure out how we can make your experience with Zendrop smoother moving forward.
-Darlene, Zendrop
