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In base alla valutazione
First sale unlocked!
Just hit my first sale! The setup on Zendrop was super smooth and the order processing was completely seamless. Really great platform to get started with!
It really means a lot that you've come back to our support team twice now and had a great experience both times. Kind, professional, and reliable is exactly what we aim for, so thank you for noticing. Take care and stay safe!
- The Zendrop Team
Ottimo catalogo e tanti prodotti interessanti. alcuni prodotti che ho caricato sono molto belli. L'assistenza è puntuale e molto accurata.
Grazie mille per il tuo feedback, lo apprezziamo davvero. Ho voluto contattarti personalmente per capire meglio la tua esperienza e approfondire i problemi che hai riscontrato. Mi piacerebbe sapere quali prodotti avevano descrizioni o immagini mancanti, così possiamo verificare e risolvere la situazione. Anche sul calcolo automatico dei margini sarei felice di raccogliere maggiori dettagli per capire come possiamo migliorarlo.
Shiza, Zendrop
I’ve had a very positive experience with this application. There’s a wide selection of products, customer support has been excellent, and everything is presented in a transparent way. The prices are competitive as well, so I’d definitely recommend it, it’s worth it.
What a lovely review, Repose! We're so happy the wide product selection, competitive prices, and transparency have all stood out for you, and it's great to hear our support team has been excellent too. Thank you for taking the time to share such a kind recommendation.
- The Zendrop Team
Zendrop is excellent for Shopify, earning a 10/10 rating, but it is not compatible with TikTok Shop. When I upload a product to my TikTok Shop, no pictures are properly uploaded, and only a blue image is associated with the product.need some work for tiktok shop
We truly appreciate you taking the time to share this feedback. It’s great to hear that you’ve had such a positive experience with Zendrop overall, and we’re sorry about the TikTok Shop issues you encountered. We’ve reached out to learn more about your experience and what went wrong with the product images. We’d be grateful for the opportunity to understand this better and work toward a better experience for you.
Shiza, Customer Experience Team
Outstanding partner supplier for Shopify! The platform is incredibly user-friendly, and the seamless integration makes product importing and automated fulfillment a breeze, saving me hours of manual work every single day. Unlike traditional platforms where shipping is unpredictable, Zendrop offers reliably fast shipping and completely vetted suppliers. This consistency has significantly improved my delivery times and cut down customer refund rates. On top of that, their customer support team is always responsive and genuinely helpful whenever I have a question. Features like custom branding and product sourcing are total game-changers for anyone looking to scale a real e-commerce brand with peace of mind. I highly recommend Zendrop to any Shopify store owner looking to level up their business!
Wow, this is such a kind and detailed review! Hearing that automated fulfillment is saving you hours every day and that faster shipping has helped cut down refunds is exactly why we do what we do. We're thrilled custom branding and product sourcing have been game changers for Inspect Texas Supply.
- The Zendrop Team
Just surpassed 2,000 orders with Zendrop and the experience has been great. Fulfillment has been smooth, the platform is easy to use, and their support team has been helpful whenever I’ve needed them. Definitely a solid option for anyone looking to scale an e-commerce business. Looking forward to the next 2,000 orders!
Congrats on passing 2,000 orders, TheraSculpt, what a milestone! It's awesome to hear fulfillment has been smooth and that the team has been there whenever you needed us. Here's to the next 2,000 and beyond!
- The Zendrop Team
Never use this platform. They will charge you 79 yuan during the 7-day free trial period and refuse refunds under various excuses. There is no way to reach customer service or file complaints. It is a scam app. The items on it are more expensive than those on other drop-shipping platforms. I only signed up for their 7-day free trial, yet my money was deducted. They did not restrict product uploads within the 7 days, and their claim of a 7-day unconditional refund is nothing but empty talk.
Hi 少亿, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you.
— Darlene, Zendrop Customer Experience
So far I've had a great experience in terms of order fulfilment and orders being processed. I would highly recommend Zendrop. I would however would prefer that when using the credit that's been accumulated on my account to be able to use a higher percentage of the credit as I can only use a small amount of it and have to pay at least 90% of the fulfilment myself. but apart from that everything is easy and smooth to navigate through. One extremely useful part of Zendrop is the Academy, full of tutorials and webinars weekly to help you grow your business amazing!!
Ten months in and still going strong, that's great to hear. Really glad the fulfillment side has been smooth and that the Academy webinars have been useful for growing the business. We hear you on the credit limits too, and we've passed that feedback along to the team.
- The Zendrop Team
This app hijacked my live store's active theme without my consent. Immediately after installation, Zendrop published its own demo theme and deactivated the theme I was actively running — on a live store with paid ad traffic pointing at it.
For hours my customers landed on a completely wrong storefront: a purple "home and kitchen accessories" template with "Free Worldwide Shipping" and fake "LOW STOCK" banners, none of which belong to my brand. My real product page was buried under someone else's demo content. I genuinely thought my store had been hacked — I checked my users and payout account in a panic before realizing it was this app silently swapping my published theme.
Session timestamps prove it: my recordings were normal at 2:38, the theme was replaced at 2:57, and I touched nothing in between. This was the app acting on its own.
Publishing your theme over a merchant's active, live theme without an explicit, unmistakable confirmation is not a "feature" — it is reckless and it directly costs merchants money and trust. Any app that can silently replace what customers see on a store generating live sales is dangerous. I will not use a tool I can't trust to leave my storefront alone.
Uninstalling. Do not auto-publish themes over live stores.
Hi there,
Thank you for your critical feedback regarding the theme override on your storefront. I am deeply sorry for the panic, confusion, and disruption this caused to your live traffic and your business.I want to let you know that I have just sent a detailed message to your inbox so we can understand exactly what went wrong and help you resolve this. Please check your email when you have a moment, or feel free to reply directly here.
–Darlene, Zendrop Customer Experience
Taking a minute to make people aware that these are probably fake reviews. The "wholesale" price you'd pay for most of these items are $5-$10 higher than retail prices anywhere else on the internet (like amazon and walmart). And you still have to add your margin and shipping costs. Plus there is a $29-$79 monthly app fee. I'm not really sure what niche would benefit from this site.
Added after your response- your response is also a lie. I installed and UNinstalled the app in the last 3 days, not last year, and you have never reached out to me. Thank you for proving my point.
"The recurring application charge status for Zendrop - Dropshipping & POD was updated to cancelled.
August 6, 2026 at 2:07 PM EDT"
Thank you for your feedback. We reviewed our records and found that the store connected to this account has been disconnected from Zendrop since November 2025, with no active subscription or recent billing activity associated with it. I have also personally reached out to determine whether you may have used another Zendrop account so we can investigate further. Understanding the products and niche you were researching will help us identify any gaps in our catalog and overall experience. We appreciate any additional details you're willing to share.
Shiza, Customer Experience Team
