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Outstanding partner supplier for Shopify! The platform is incredibly user-friendly, and the seamless integration makes product importing and automated fulfillment a breeze, saving me hours of manual work every single day. Unlike traditional platforms where shipping is unpredictable, Zendrop offers reliably fast shipping and completely vetted suppliers. This consistency has significantly improved my delivery times and cut down customer refund rates. On top of that, their customer support team is always responsive and genuinely helpful whenever I have a question. Features like custom branding and product sourcing are total game-changers for anyone looking to scale a real e-commerce brand with peace of mind. I highly recommend Zendrop to any Shopify store owner looking to level up their business!
Wow, this is such a kind and detailed review! Hearing that automated fulfillment is saving you hours every day and that faster shipping has helped cut down refunds is exactly why we do what we do. We're thrilled custom branding and product sourcing have been game changers for Inspect Texas Supply.
- The Zendrop Team
Just surpassed 2,000 orders with Zendrop and the experience has been great. Fulfillment has been smooth, the platform is easy to use, and their support team has been helpful whenever I’ve needed them. Definitely a solid option for anyone looking to scale an e-commerce business. Looking forward to the next 2,000 orders!
Congrats on passing 2,000 orders, TheraSculpt, what a milestone! It's awesome to hear fulfillment has been smooth and that the team has been there whenever you needed us. Here's to the next 2,000 and beyond!
- The Zendrop Team
This is an edit of a previous 3-star rating I gave Zendrop. They responded to my previous review asking what they could do. After explaining about the test orders that had not been delivered, they refunded my payments for them. They have shown they really do have great customer service. I also took a 5-day video course through them and learned a lot of helpful tips and how to made ads with AI, etc so I have started advertising on social media and adding more trending products to my stores. My expectations are realistic, I think, in terms of increasing traffic and sales and it is great to know that the drop shipper you choose stands behind their products and service.
It really means a lot that you gave us the chance to turn things around after your first review. We're so glad the video course helped you pick up new skills for ads and finding trending products. Wishing you continued momentum as you keep growing your store!
- The Zendrop Team
First sale unlocked!
Just hit my first sale! The setup on Zendrop was super smooth and the order processing was completely seamless. Really great platform to get started with!
It really means a lot that you've come back to our support team twice now and had a great experience both times. Kind, professional, and reliable is exactly what we aim for, so thank you for noticing. Take care and stay safe!
- The Zendrop Team
Ottimo catalogo e tanti prodotti interessanti. alcuni prodotti che ho caricato sono molto belli. L'assistenza è puntuale e molto accurata.
Grazie mille per il tuo feedback, lo apprezziamo davvero. Ho voluto contattarti personalmente per capire meglio la tua esperienza e approfondire i problemi che hai riscontrato. Mi piacerebbe sapere quali prodotti avevano descrizioni o immagini mancanti, così possiamo verificare e risolvere la situazione. Anche sul calcolo automatico dei margini sarei felice di raccogliere maggiori dettagli per capire come possiamo migliorarlo.
Shiza, Zendrop
Updated review:
Now that I've spent some time on Zendrop and interacting with the support staff, I'm very happy and impressed with the support given. They knowledgeable and always more than happy to help.
Due to being in the UK, I'm limited to just the products via Zendrop fulfilment, but have managed to find quite a few products that meet my requirements for my store.
Darlene has been particularly helpful, walking me through how to do various things on Zendrop and shopify, as well as how to order samples.
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Original review:
The Zendrop app installs easily and creates an account seamlessly, but be careful when adding some trending items it automatically published them to my shopify without notification and I wasn't ready for them to be published (you can't even see what the products are when adding them).
It's also not possible to order samples without being on a paid tier. As someone who's starting out I'm not even sure I want to pay for Zendrop yet if I can't find products I want and not being able to get samples is a hindrance to that.
Hi there, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you.
— Darlene, Zendrop Customer Experience
Zendrop is a great app to use and is very user-friendly. The platform is easy to navigate, making product sourcing simple and efficient. What stands out the most is their excellent customer support team. They are highly responsive, knowledgeable, and provide quick resolutions whenever assistance is needed. Overall, Zendrop has been a reliable and valuable tool for managing my business, and I would highly recommend it to anyone looking for a seamless dropshipping experience.
Thank you so much for your kind words and recommendation! We're thrilled to hear that you've found Zendrop easy to use and that our support team has been able to provide the assistance you need. Your feedback means a lot to us, and we're grateful to be a part of your business journey. We look forward to continuing to support your success!
large choice of product and a very responsive customer care department. Two key components you need when you're running a dropship business.
You nailed it, Retail Rack! A big product selection and responsive support really are the two things every dropshipping business needs, and we're happy to be delivering on both.
- The Zendrop Team
We were having struggles with our membership plan. We asked for help and was taken care of quickly and effectively.
So glad the team got your membership plan sorted out quickly, Alluridale! We know those hiccups can be frustrating, so hearing it was handled effectively means a lot.
- The Zendrop Team
amazing the best decision I have ever made, I am so happy with this opportunity and the products, it took me 4 days to get my 1st sale!!
Four days to your first sale is a seriously strong start, congrats! Love that the products are working out for you, and we're glad Zendrop got to be part of that first win. Here's to plenty more.
- The Zendrop Team
