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Big fan! I use other apps for reviews, but prefer zigpoll for polling customers. Is way more detailed and customizable, and the AI insights are actually super helpful in summarizing data. The customer support is also top tier. Can’t recommend enough!
I was just looking for an app that could help grab a little customer info after checkout. Zigpoll was the answer! I know this app can do a lot more for me in the future but for now this was perfect. Being a novice, I had a few questions.... Jason was very quick and responsive. I was up and running in no time. Thank you Jason, stoked on your product!
Would definitely recommend. Has various useful functions and capabilities from sending out email surveys to integrated post purchase surveys on a webpage. With the new Shopify update I realized that my post purchase survey wasn't integrated properly. Founder was very responsive, helpful, and kind. It was nice to be able to interact with a person when getting support instead of endless ai chatbox messages - very much appreciated! In the end it turned out to be a shopify issue and not a zigpoll app issue.
Setup was a breeze and I'm really impressed with how much customization is available if you need it. I didn't expect logic-based tile progressions, weekly email reports, and analytics all to be available on the free plan.
Unlike many of my other Shopify apps, the UI is snappy, easy to use, and intuitive. I also love how the survey answers can show up in my order details for a heads-up preview when I'm curious about a new order.
I'm not there yet, but it looks like it also directly integrates with Omnisend, MailChimp, Klayvio, Google Sheets, Slack, and others. Well done!
Excellent app!
We use it for checkout surveys and different kind of onsite surveys with special targetings and everything works fine.
If we are facing an issue or a function is missing, we can always contact jason directly and he will help us immediately. The support ist really extra class.
I can highly recommend this app.
This app delivers exactly as promised—and then some. It offers more features than comparable tools and is priced more competitively. I was initially concerned that support might suffer because of that, but Jason, the founder, has been incredibly responsive and hands-on. He’s replied to every email within a day and is even open to customizing the app to fit specific business needs.
If you’re looking for better post-purchase attribution or want to collect customer data seamlessly, I highly recommend giving this app a try.
Amazing app with tons of potential. Among many other things, Zigpoll enables you to segment your audience by asking visitors what they are interested in. This segmentation can later be used for emails and marketing. Excellent support by Jason as well.
TOTAL GAME-CHANGER FOR OUR WEBSITE!
We were initially concerned that, without Shopify Plus, we wouldn’t be able to use ZigPoll—but it integrated seamlessly into the post-purchase section, exactly where we needed it. The dashboard is intuitive, and any questions we had were quickly answered on a Zoom call with the developer. Honestly, the app delivers way more than we expected. We can’t wait for our new site to go live!
– John, Thunderbolt Locks
Great price, great features and great customer service. Especially the ability to translate and run in multiple markets is great. We have installed the app on 7 shops. It's been a long time since I've experienced such a complete Shopify app.
So far we are loving Zigpoll for our ecommerce business. The post purchase survey has opened our eyes to new organic channels that are converting and the summaries provide strategy ideas to focus marketing on the new channels that have opportunity for growth!