Zigpoll Customer Surveys

The first Survey was so easy to create, and it worked!! Exactly as I hoped it would. It delivered the outcomes we expected too.

We had one issue (user error, not app related), and the response from the help team was exceptional. They followed up a few days later, too.

In a world full of monologues, having meaningful dialogue is unexpected.

This app is easy to use and construct the logic on surveys. Perfect for people who want to level up their site without needing to research coding. There are a few things that come across as "clunky" but for the price it's not worth complaining about.

Absolute game changer this application. You gain so much knowledge about your customer especially the survey on the thank you page (+70% completion rate).

Next to that I would like to mention that Jason, who happens to be the founder, his support is exemplary. Quick and detailed responses who get you onboarded fast!

I would recommend this app to anyone who seeks deeper knowledge of their customers.

Ps
Many apps slow do your store which I did not notice with this app

It does what I need it to link in with orders and customers. I've needed support twice now to ask if I can do certain things and both times received excellent help. I do know I'm only using part of it's function too.

Extremely customizable and the very best support team! Quick responses every time and they've helped us customize it perfectly for what we need. The insights are actionable and the interface is very intuitive.

This app is exactly what we were looking for; we love the flexibility in how we can deliver surveys, the user interface to build them is also great and super easy to use. The customer service is also top-notch as well!

Jason was super helpful getting us started, and we have gotten a lot of great customer feedback in just over a month of use. This will be a staple of our shopping experience for a long time to come.

I recently added the the app, and so far I am enjoying it! It's fairly easy, I love the analytics, and it has many options for surveys to use. I wanted to try doing a survey a little different than I've done my others, so reached out to customer service. Jason reached out to me quickly, and helped me with the multitude of questions I had for him. He made sure he understood what I was asking in order to properly help me, and I truly appreciated it. Would I recommend.... absolutely! And thanks again, Jason! You're awesome.

The product is easy to use, but I did have a couple of questions. I reached out and was easily able to have a demo setup, and have all my questions answered. I like the flexibility of how it has some default surveys to work with shopify as well as the logic branches that makes it even more flexible.

I was looking for an app to create a longer survey. The questions were fully customizable. They call each question a "slide" & you can choose from multiple formats - numbers, sliders, single choice, multiple choice, binary, short answer, long answer & a lot I haven't used yet. There's conditional logic (also haven't used). Really there was nothing that I wanted that I couldn't find, which I am finding unusual.

There's also a choice for the survey to just be a link which was very helpful to me at the moment while I switch my web site from a different platform to Shopify.

I also had a question (on a Sunday) & Jason from Zigpoll got back to me immediately with the answer I needed. Highly recommend this app.