Zigpoll Customer Surveys

Easy to use, plenty of different survey options, and great customer support. Would recommend. The exit page survey is worth it, especially for very small businesses just getting started.

Having evaluated a few different survey apps, Zigpoll stood out in terms of two areas. 1.) Service - I had a lot of questions specifically about the functionality and control we would have with our surveys. Jason was super informative and walked me through everything. It wasn't a sales pitch either. I never felt pressured or pushed into their app. 2.) App functionality - Surveys were easy to setup and integrate into Shopify. The app has so many features giving you a lot of control. The reporting is amazing. You can raw data access or charts/insights that allows you to better understand your customers. I am almost 2 weeks into using the app and have 3 surveys running collecting 500-1000 responses a week. No complaints. I highly recommend this app!

We've always used a basic post-purchase survey, but we needed more specificity. Zigpoll to the rescue! We have been able to get a much clearer picture of our data sources, and when we had some specific trouble matching orders to timestamps (because of different time zones), the app designer created a patch to resolve our specific issue. I can't speak highly enough!

Looked at a few apps before selecting Zigpoll. Been using it for our post purchase survey for a few months now, and it's reliable and gives us useful additional insight about our customers. Lots of options for slide creation and analysis as well. We will be using to create a customer survey shortly as well. Customer service from Jason is always super responsive, very helpful and prompt, even factoring in the time difference between the US and UK. A lot of thought has gone into this app and represents good value for money.

Great straightforward app with responsive customer service.

The AI is extremely inaccurate. So much that it's nearly useless. Don't include junk in the product.

Great service and help from Jason. Very useful for small businesses trying to be more strategic with getting data from customers!

Good App!

We've started using Zigpoll to request customer IDs on the thank you screen. The team was very helpful and assisted us with implementation! We will definitely explore further to get the most out of the surveys.

Great app, useful, customizable, everything I need. Amazing customer service, straight from the founder, even though I'm just on the free tier for now.