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We use it for a post order surveys, very useful app. Easy translations into different languages.
We have used Zigpoll for a number of years and thing it's a great little app to conduct surveys. If we ever have a question or issue, we have contacted their customer support and they always have provided excellent customer care and solutions. Thanks Zigpoll team, it shows you really care about your customers. Kindly, John from Good Morning Snore Solution (MPowrx)
Super easy to use and really diverse, can have any sort of questions, answer variations and everything is pretty straightforward. Customer service is great, reply quickly and very helpful, Recommend!
I used zigpoll to send a surveys to customers, it went easy using their ai. Editting what the ai created was easy. the customer service department is very helpfull and not in rush like those of some other apps i used.
I like that u can handle all kind of surveys from post-purchase pop-up to email survey and pre-exit survey, here in the same app.
Great price, great features and great customer service. Especially the ability to translate and run in multiple markets is great. We have installed the app on 7 shops. It's been a long time since I've experienced such a complete Shopify app.
Zigpoll has revolutionized our digital marketing strategy
We started using Zigpoll to collect post-purchase feedback, and it's been a game-changer. With a long and complex customer journey, we previously had very little visibility into how long it actually took someone to go from discovery to purchase. Zigpoll gave us that clarity. We can now see exactly how customers first heard about us and how long they took to convert—often weeks or even months. This insight has allowed us to optimize our marketing strategy, refine our attribution models, and make smarter decisions across all paid channels. The app is easy to set up, fully customizable, and the support team is fantastic. It’s become an essential tool in our marketing stack.
Great experience with the team support (Jason).
App is easy to use and very useful, we are using mainly zigpoll to get some data from client and improve our ads message and targeting.
Great app with excellent support!
Zigpoll was super quick to set up and thanks to the ready-made templates I was able to launch my first surveys right away. The interface is intuitive and the setup process is straightforward.
What really impressed me was the support: they responded incredibly fast and were able to answer all my questions and solve my issues quickly. That kind of hands-on support makes a huge difference as a small business owner.
Highly recommended!
Excellent customer support!
the app is amazing it really helps us to understand our customer and support really helpful i recommend it for post purchase upsells