Zigpoll Customer Surveys

I've been using the app for quite a while now and find it very useful to gather up-to-date feedback from customers. The support is excellent too.

Great app and great customer support. The founder Jason was great help!

Die App ist sehr hilfreich, um herauszufinden wo die Käufe herkommen. Der Support ist auch toll. Nur das Backend der App finde ich leider sehr unübersichtlich und würde mir eine modernere, intuitiv bedienbare Ansicht wünschen.

Required some assistance and received help the same day in order to make sure things were working properly.

Sometimes in other apps I receive help within 2 or more days.
This was a nice difference.

Attribution is extremely hard to pinpoint these days. What I love about Zigpoll is you can see the entire pathway: what the customer clicked on or searched to find your site vs. what they self-reported can be very enlightening. The fact that Zigpoll can integrate with pretty much any platform we use is also a huge plus. Their customer service is unparalelled, we always get replies within 24 hours whenever we have any issue, and every problem we encountered has been resolved easily with their help!

I’m new to Shopify and was looking for a survey tool to use on my store. That’s when I found Zigpoll — and it’s been amazing.

Whenever I have questions, the team responds so kindly and clearly explains what I need to do. It’s honestly so, so good. I highly recommend it! The data collection features are also very detailed and impressive.

Please keep up the great quality. I’m cheering for the whole team!

Great tool and very great customer support from Jason

Easy to use, took less than 5 minutes to install and get running. And excellent support. If 6 stars was an option I would give it here. Highly recommended! :-)

Great app and very easy to connect to your shopify store. I had a bit trouble getting the surveys to look how I wanted. Therefore I contacted the support and got a very quick, kind og helpfull answer so that I could get the look I wanted.

Excellent support - blistering fast customer service who actually handles the small improvements suggested.