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Great app! We've built a seamless post purchase survey in the effort to build a super strong customer avatar profile which will lead to us creating much better and more direct Facebook ads, in the aim to reduce ad spend long term. The team helped us within a couple emails solve an issue we were having and now this will just collect data on auto drive. Thanks so much
Super easy to implement, use and gain valuable feedback/insights. Their AI tool built in to analyze data is spot on and adds so much value. Highly recommend!
I recently installed this app and have been so impressed, not only with the great support, but also with the data I’m able to get from site visitors (post purchase or if they’re just leaving the site without a purchase) and understanding why/what drives their actions. I’m excited to learn more about what my customers really want! Thanks Jason & team :)
Zigpoll has been an incredible tool for our website! There are tons of ready-made survey solutions built in, but it's also super easy to create our own surveys from scratch. I really appreciate the myriad of different question formats (single-select, multi-select, sliding scale, and even photo selections, among tons of others). The data is aggregated in easy-to-read charts plus AI insights, so it's really simple to synthesize the survey results.
Most importantly, the support offered is absolutely top-notch. The team was communicative and thorough in helping resolve my questions with ease.
Big fan! I use other apps for reviews, but prefer zigpoll for polling customers. Is way more detailed and customizable, and the AI insights are actually super helpful in summarizing data. The customer support is also top tier. Can’t recommend enough!
I was just looking for an app that could help grab a little customer info after checkout. Zigpoll was the answer! I know this app can do a lot more for me in the future but for now this was perfect. Being a novice, I had a few questions.... Jason was very quick and responsive. I was up and running in no time. Thank you Jason, stoked on your product!
Would definitely recommend. Has various useful functions and capabilities from sending out email surveys to integrated post purchase surveys on a webpage. With the new Shopify update I realized that my post purchase survey wasn't integrated properly. Founder was very responsive, helpful, and kind. It was nice to be able to interact with a person when getting support instead of endless ai chatbox messages - very much appreciated! In the end it turned out to be a shopify issue and not a zigpoll app issue.
Setup was a breeze and I'm really impressed with how much customization is available if you need it. I didn't expect logic-based tile progressions, weekly email reports, and analytics all to be available on the free plan.
Unlike many of my other Shopify apps, the UI is snappy, easy to use, and intuitive. I also love how the survey answers can show up in my order details for a heads-up preview when I'm curious about a new order.
I'm not there yet, but it looks like it also directly integrates with Omnisend, MailChimp, Klayvio, Google Sheets, Slack, and others. Well done!
Excellent app!
We use it for checkout surveys and different kind of onsite surveys with special targetings and everything works fine.
If we are facing an issue or a function is missing, we can always contact jason directly and he will help us immediately. The support ist really extra class.
I can highly recommend this app.
This app delivers exactly as promised—and then some. It offers more features than comparable tools and is priced more competitively. I was initially concerned that support might suffer because of that, but Jason, the founder, has been incredibly responsive and hands-on. He’s replied to every email within a day and is even open to customizing the app to fit specific business needs.
If you’re looking for better post-purchase attribution or want to collect customer data seamlessly, I highly recommend giving this app a try.