Zigpoll Customer Surveys

Just installed this app with the free tier and we are already getting feedback from customers. Had a call with their team and got hands-on walk through for setting up a custom post-purchase experience. I can already tell we are going to keep this around and probably upgrade to the paid version.

This app has the best customer service I've ever experienced!! Truly!! I'm not the best with tech stuff I'm a maker...but JSN walked me through everything and really went about and beyond to show me how this app could really work for my store. Thank you for caring so much about customer service!!

Excellent and Quick customer service. No problems installing or using this app. Been using it for a while now and its a great way to find out any friction points your customers might be experiencing & extra data always helps what,s working and what,s not. Great value for money IMO. Cheers Cameron

I used this app to create a survey within our website to collect information about our customer base. I like the format and the ease of use within the app and how smoothly it integrates within Shopify. So far out of 4 different survey applications, it has been the most customer-friendly app to use.

I really like the variety of different ways you can use the polls. And they look fun, not serious. Programming them is pretty intuitive, though I've had to reach out a couple of times, and they are quick to respond and stay with you until your issue is resolved. Definitely happy I am using this app!

The app is excellent, but the customer service is even better. Thank you, Jason, for your prompt response and actions! I only have positive things to say about this app! I like how the NPS survey appears on the post-purchase page, giving more people the opportunity to click on it and leave us a review.

The app is fairly easy to use and shows really well on our website. The customer service is great! They are very responsive. Further suggestions for the app that the team is looking at: Deleting uncompleted responses and being able to add more customization to certain questions. Definitely recommend this app!

Love, LOVE this app! It is very seamless and is just what we were looking for to gather information and get to know our customers better. We are pleased and surprised at how many people take the survey! It's great. Jason was very helpful in guiding us on how to best setup the app for our store. Highly recommend!

Great app and highly customizable! We used it to collect feedback from our customers regarding the size and fit of our products for general consensus. It served it's purpose well however, we would have loved it more if we were able to display the results of the vote without having customers to participate in the poll.

Who doesn't want a dialog with their customers? Find out when they are happy, annoyed, or just needing a little more help with Zigpoll. We use it to get customer feedback and then construct automated engagements with them. The app is very flexible, with timing and display options that just work like the customer wants.