Avaliações (598)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
2 de fevereiro de 2023

This app compliments everything i was trying to accomplish with my store - overall very easy integration, fantastic functionality & unreal customer support.
This is the definition of a 5 star app.

Well done to the Zigpoll team for creating such a rewarding and valuable app.

Envee Industries
Austrália
16 dias usando a aplicação
1 de fevereiro de 2021

Just set up my first poll on my website and in an email to subscriber list. I love how simple and straightforward the experience is for my customers. While it was a tad bit complicated to set it up in the way I wanted, the customer support was excellent and more than made up for it.

Tangle Chocolate
Estados Unidos
3 dias usando a aplicação
17 de novembro de 2021

Just installed this app with the free tier and we are already getting feedback from customers. Had a call with their team and got hands-on walk through for setting up a custom post-purchase experience. I can already tell we are going to keep this around and probably upgrade to the paid version.

Philosophie
Estados Unidos
2 dias usando a aplicação
18 de maio de 2022

This app has the best customer service I've ever experienced!! Truly!! I'm not the best with tech stuff I'm a maker...but JSN walked me through everything and really went about and beyond to show me how this app could really work for my store. Thank you for caring so much about customer service!!

D Company Supply
Estados Unidos
2 dias usando a aplicação
6 de março de 2023

Excellent and Quick customer service. No problems installing or using this app. Been using it for a while now and its a great way to find out any friction points your customers might be experiencing & extra data always helps what,s working and what,s not. Great value for money IMO. Cheers Cameron

Gundam Express Australia
Austrália
10 meses usando a aplicação
18 de dezembro de 2021

I used this app to create a survey within our website to collect information about our customer base. I like the format and the ease of use within the app and how smoothly it integrates within Shopify. So far out of 4 different survey applications, it has been the most customer-friendly app to use.

Turtle Central Gift Shop
Estados Unidos
Aproximadamente 22 horas usando a aplicação
14 de abril de 2021

I really like the variety of different ways you can use the polls. And they look fun, not serious. Programming them is pretty intuitive, though I've had to reach out a couple of times, and they are quick to respond and stay with you until your issue is resolved. Definitely happy I am using this app!

Maika Daughters
Estados Unidos
1 dia usando a aplicação
21 de fevereiro de 2022

The app is excellent, but the customer service is even better. Thank you, Jason, for your prompt response and actions! I only have positive things to say about this app! I like how the NPS survey appears on the post-purchase page, giving more people the opportunity to click on it and leave us a review.

Empirical
Dinamarca
11 dias usando a aplicação
20 de julho de 2020

The app is fairly easy to use and shows really well on our website. The customer service is great! They are very responsive. Further suggestions for the app that the team is looking at: Deleting uncompleted responses and being able to add more customization to certain questions. Definitely recommend this app!

www.bnlbio.com
Estados Unidos
19 dias usando a aplicação
Editado a 11 de agosto de 2023

Love, LOVE this app! It is very seamless and is just what we were looking for to gather information and get to know our customers better. We are pleased and surprised at how many people take the survey! It's great. Jason was very helpful in guiding us on how to best setup the app for our store. Highly recommend!

ThumbPRO
Estados Unidos
Mais de 1 ano usando a aplicação