Zipchat AI Chatbot & Live Chat

Zipchat AI Chatbot & Live Chat

Rezensionen (209)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 96 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
3. Dezember 2024

Easy setup, immediately crawled my website. Now the bot is answering 24/7. I fired some of my support agents which cut my operational costs. For only $50, its honestly a steal. I recommend it to all shopify owners who value their money and want to provide better customer support. Also, the support is great, they promptly answered my questions. 10/10 recommended!

Warrior Willpower
Bulgarien
22 tage mit der App
11. November 2024

Awesome app. Handles most customer enquiries even better than a live agent, focused on converting questions to sales, available 24/7. Super intuitive admin panel, great insights from the dashboard. The value it delivers exceeds the cost by far. Overall, we are very happy with zipchat!

Matraci.bg
Bulgarien
28 tage mit der App
2. Oktober 2024

Quick and easy setup - you can start prompting conversations right away.
What surprises most is that the bot doesn't sound like a bot and customers think they talk with real person which makes the experience more genuine. The bot can be easily educated on how to answer on more specific inquiries. Overall it can help you gain more trust in your customers and of course increase the sales.

Oh!Good
Bulgarien
21 tage mit der App
25. September 2024

Zip Chat is simply amazing! It's incredibly easy to set up, and it seamlessly integrates into my business. What’s even better is that my customers have started complimenting the AI chatbot itself, which is something I didn’t expect. It handles inquiries smoothly and provides such a personalized experience that people think they’re chatting with a real person. It's really helped streamline customer support and get more orders in!

B.L
Vereinigtes Königreich
14 tage mit der App
ZIPCHAT INC hat geantwortet 27. September 2024

Thank you a lot for your review, really appreciated and it's really rewarding to know our efforts in building a great product are appreciated!

2. Juli 2024

Zipchat turned out to be great for us. Of the different AI chatbots I have tested, this one seems to most often provide the most appropriate responses I want without the need for input. It really helped us reduce the amount of customer emails we were receiving and provide relevant information to increase the conversion rate. Also, the ability to have proactive chat is really interesting.

Dalfilo UK
Italien
12 tage mit der App
ZIPCHAT INC hat geantwortet 3. Juli 2024

Hello There,

Thank you for your positive feedback!

All the Best,
Zipchat AI - Support Team

23. Juni 2024

Zipchat has been great for us so far. Out of the many AI Chatbots I've tested this one seems to provide the the most appropriate replies that I would want majority of the time without input. It has really helped in reducing the amount of customer emails we would receive.

Naturalistic Products
Vereinigtes Königreich
4 monate mit der App
ZIPCHAT INC hat geantwortet 24. Juni 2024

Hello There,

Thank you for your positive feedback! We're thrilled to hear that you find our app to be the best in its category. Our team works hard to make sure that our features are user-friendly and effective.

All the Best,
Zipchat AI - Support Team

20. Juni 2024

completely transformed my business... i was able to cut back on my customer service agents, and zipchat actually converted more customers than my live agents.... highly recommend

TUFFRING
Vereinigte Staaten
9 monate mit der App
ZIPCHAT INC hat geantwortet 24. Juni 2024

Hello There,

Thank you for your positive feedback! We're super excited that we could transform your business. Our team works hard to make sure that our features are user-friendly and effective.

All the Best,
Zipchat AI - Support Team

14. Juni 2024

Ero molto restio sul fatto che ZipChat potesse effettivamente aiutarci nella gestione delle domande dei clienti del nostro e-commerce e invece mi sono dovuto ricredere. Riesce a gestire le domande, dare risposte utili e sensate e c'è eventualmente la possibilità di modificare le risposte per le chat successive. Ottimo lavoro!

B-Exit top shop online
Italien
Etwa ein monat mit der App
ZIPCHAT INC hat geantwortet 15. Juni 2024

Grazie mille 🙏 Siamo contenti che il prodotto sia al di sopra delle aspettative. Continueremo a migliorarlo per aiutare sempre più brands.

14. Juni 2024

This AI-chat is incredibly responsive and efficient, addressing the queries in real-time. I recommend using it in e-commerce because the chat guides the customers by addressing all their needs to make the purchasing process easier. I appreciate the accuracy of the replies given to customers, which you can also personalize. The support service is excellent.

Police Lifestyle
Italien
3 monate mit der App
ZIPCHAT INC hat geantwortet 15. Juni 2024

Thank you for your review! New features coming soon :)

13. Juni 2024

ZipChat is great! We use it for a few months now and it works very good. The team behind it is very helpful and from the start we got a lot of help and assistance. It is very easy to train it and add him information like discount code that can be offered, etc.. It has a lot of options to set it differently on different pages (homepage, collection, product, about us and even contact page). The option to edit the bot’s responses is incredibly useful as well. Overall very useful and helpful app!

ParfumGroup
Deutschland
3 monate mit der App
ZIPCHAT INC hat geantwortet 24. Juni 2024

Hello There,

Thank you for your positive feedback! We're thrilled to hear that you find our app very helpful.

Our support team does its best to be always helpful, fast and on point while our tech team works hard to make sure that our features are user-friendly and effective.

All the Best,
Zipchat AI - Support Team