Zipchat AI Chatbot & Live Chat
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Très bon outil, fiable, dashboard de suivi qui facilite beaucoup l'analyse. Onboarding très fluide.
Merci beaucoup ! Ravis que le dashboard vous aide à y voir plus clair dans vos analyses et que l’onboarding se soit bien passé. À très vite !
Zipchat is amazing. It brings massive incremental revenues to our business as well as support staff cost savings. Highly recommend!
More revenue and lower support costs at the same time, that’s the dream combo! Thanks so much for sharing, we’re really happy Zipchat is making such a difference for your business.
Great experience so far with the chat bot. Easy to set up and starts helping conversions immediately. Looking forward to testing their other solutions as well.
Thanks for the great review! Seeing conversions pick up right away is always the best start. Whenever you’re ready to explore our other channels and features, just let us know and we’ll help you get set up.
Fantastic customer service! The team are always available to help with any issues we have.
The App is very easy to use, and the chat platform has been very helpful.
We are extremely happy with the Zipchat system and the team behind it.
Thank you so much! Being there whenever you need us is something we really care about, so this means a lot to the whole team. Glad the app and chat are making life easier for you. Thanks for being with us!
We run a busy multi-channel hardware, garden and electrical store out of Athlone, and customer questions never stop coming. Zipchat has genuinely changed how we handle that volume. Setup was quick, it trained itself on our product catalogue and pages without much hand-holding, and within days it was answering detailed product questions accurately, including spec-level queries on appliances where we'd normally need a human. What sets it apart from the usual chat widgets is that it sells rather than just deflects. Highly recommended.
Thanks so much! With the volume you're handling in Athlone, hearing that Zipchat trained itself and started nailing spec-level appliance questions within days is fantastic. And you put it perfectly: selling rather than just deflecting is exactly what sets it apart. Highly appreciated! 🙏
Great App. Very helpful in communicating with clients in a timely manner.
Thanks a lot! Quick replies make all the difference for customers, so we’re glad Zipchat is helping you stay on top of every conversation.
Good customer service from Aymar especially.
Thanks so much! We’ll make sure Aymar sees this, he’ll be really happy to hear it.
Muy buena herramienta, lo configure todo con Claude. Lorena muy clara con la explicacion de onboarding
¡Muchas gracias! Nos encanta que lo hayas configurado todo con Claude, buena combinación. Le pasaremos tu mensaje a Lorena, le alegrará mucho saber que la explicación te fue útil.
Great support and easy to use. Our team loves the ease of it and how our customers are getting help 24/7 without actually having to help them. We also love using this for our B2B and B2C sites but that it keeps the data and guidance separated. Highly recommend.
Thanks so much! Love that your team gets the 24/7 help without the actual lifting, and that the B2B and B2C separation is working so smoothly for you. That clean split is exactly how it's meant to run. Highly appreciated! 🙏
Zipchat ci ha aiutato tantissimo. L'abbiamo installata sul nostro store e in poco tempo abbiamo visto la differenza: risponde ai clienti in automatico, gestisce le domande sui prodotti e recupera vendite che altrimenti avremmo perso. Configurazione semplice e supporto reattivo. Per noi è diventata uno strumento indispensabile. Consigliatissima
Grazie di cuore! Da installazione a strumento indispensabile in poco tempo: è esattamente quello che speriamo di sentire. Felici che stia rispondendo ai clienti, gestendo le domande e recuperando vendite per voi. Grazie per il consiglio! 🙌
