Zipchat Chat IA & Chat en Vivo

Zipchat AI has been a great addition to our business. It’s incredibly responsive, sounds natural and human, and does a fantastic job recommending products to our customers. Training the bot was surprisingly easy, and the customer support team has been nothing but helpful. Highly recommend!

I started using ZipChat AI to handle customer inquiries on my Shopify store, and I’m beyond impressed with the results. Setting it up was incredibly easy, and within minutes, it was already handling questions and engaging with visitors in a natural, human-like way.

One of the biggest benefits I’ve noticed is the instant response time—customers no longer have to wait for answers, which has significantly improved engagement and even led to more conversions. The AI is surprisingly smart, understanding a wide range of questions and providing accurate, helpful responses.

I also love the built-in analytics tools, which help me track conversations and see where I can improve my store’s customer experience. Plus, the chatbot runs 24/7, meaning I never miss a potential sale, even outside business hours.

Overall, ZipChat AI has made a huge difference in how I manage customer interactions. It’s reliable, user-friendly, and truly makes running an online store easier. If you’re looking for a Shopify chatbot that actually works, I highly recommend giving it a try!

The customer service is super reactive. I've been setting up the tool to respond to customer requests, and we're getting interesting results. It helps save a lot of time on specific questions.

Abbiamo iniziato a usare ZipChat per il nostro shop online per migliorare il supporto clienti. L’installazione è stata semplice e l’integrazione immediata. La chat risponde alle domande più frequenti in maniera pertinente, riducendo il carico sul team - Assolutamente consigliato!

I received several emails from ZipChat and initially wasn’t too thrilled about them. Basically, every company claims they’re better than the competition, and it was the same here. However, after a few not-so-great experiences with my previous chat plugin, I decided to give ZipChat a chance—even though it’s relatively expensive for a small shop like ours. In the end, I have to say I almost regret not having installed ZipChat sooner. The AI learns completely on its own, and you can also train it manually. The responses are so good that on our very first day we made a sale through the AI chat and even won a new customer. For me, it’s an absolute must-have app—not least because of Carlo’s outstanding support in accommodating my special requests. Thank you very much; we will definitely stick with you.

Ehhhmmm what can I say! Support 5 stars, app 5 stars! It saves me soo much time on a daily basis for answering questions... its really insane! Before most customers went offline before I had the time writing a reply and now it is soo fast and the answers are much better than the ones I was writing! Also the time it takes me to look up orders is 10x longer than zipchat can reply! Big shoutout to Carlo for this app and his support! All issues I was facing got resolved within minutes!

This software is truly amazing and I highly recommend using it. You’re beyond foolish if you choose not to. We were using shopify inbox before and the amount of time energy and effort that my staff had to put in to get sales was a lot. With Zipchat Ai all that stress and worry is gone. It’s very easy to use, the team over there is incredibly helpful. 10/10 would recommend for any site especially one that gets a decent amount of traffic.

We use Zipchat for our brand, and it’s been a game-changer. The tool is super intuitive, with a quick and easy setup. It’s perfect for converting hesitant visitors and automating customer support, delivering excellent results every time.

Molto positiva, le interazioni con i clienti sono numerose e tutte con feedback positivi. La utilizziamo nella fascia oraria serale e nei week in cui non abbiamo copertura del servizio clienti. I clienti sono molto contenti della qualità del servizio.
Occorre allenare AI a fornire le risposte corrette e aggiornate, ma è una attività che richiede poco tempo se svolta regolarmente ogni giorno.

Easy setup, immediately crawled my website. Now the bot is answering 24/7. I fired some of my support agents which cut my operational costs. For only $50, its honestly a steal. I recommend it to all shopify owners who value their money and want to provide better customer support. Also, the support is great, they promptly answered my questions. 10/10 recommended!