Zipchat Chat IA & Chat en Vivo
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Zipchat has been an impressive AI agent. It responds quickly, understands what our customer is looking for, and helps guide them to the right products with ease. They are constantly adding new features. I'd like to say we will be using this agent for a long time!
Thanks so much! Fast, accurate, and always evolving... that's exactly what we're going for. Here's to a long road ahead together! 🙏
Werkt erg goed, we hebben onze klantcases sterk kunnen reduceren door goede implementatie van de AI chatbot. Werkt ook voor woocommerce.
Hartelijk dank! Mooi om te horen dat jullie klantcases flink omlaag konden door een slimme implementatie. En ja, fijn dat ook WooCommerce soepel meedraait! 🙌
I'm in the process of launching a new Shopfiy store and the Zipchat team is helping me a great deal with prepping the AI agent for our launch in August 2026. Thanks for the support Vasco.
Thanks so much! Exciting times with the launch coming up, and we're happy to help you get the AI agent ready for the big day. Vasco will be glad to hear the shoutout. Here's to a great launch in August! 🙌
Super applicazione, molto facile da installare e gestire. Super orientata alla vendita!
Grazie mille! Facile da gestire e con un occhio sempre alle vendite... esattamente come piace a noi! 🙌
I have been loving the app for the heavy lifting it does for me that 24 hours 7 days a week can take care of my clients,
Zipchat is user friendly, easy to understand and simple to implement. We were live with 3 brands in less then a day. Up to speed: They add new features that are actually useful quite often. It's really worth to check the changelogs. I definitely recommend it Zipchat!
Thanks so much! Three brands live in under a day is seriously impressive, love to hear it. And great shout on the changelogs, we work hard to make those new features genuinely useful. Thanks for recommending us! 🙏
We tested Zipchat extensively, had a video call with support, set everything up according to the help section, and tried to optimize it over time. In summary, Zipchat probably works very well with mainstream shops, but less well with niche shops like ours. In fact, we lose potential customers every day who are “put off” by the AI's responses. Despite extensive subsequent response corrections as specified by the app, we were never able to stop this. We had the impression that these corrections were simply not taken into account.
According to support, instructions must be accommodated in the very limited text field, which—according to support—is possible, but we were unable to do so in a way that allowed the AI to advise properly. The random suggestion of products is a lottery game, not a targeted action, so even when potential customers specifically ask for products for men, they are given random suggestions – so far, nothing specifically for them, even though it is explicitly stated in the product descriptions. Support kindly offered to put together customized instructions for us, which we unfortunately never received. We have therefore paused the chat in order to avoid losing more customers. We will cancel before the next renewal unless there is an update that significantly improves the situation.
Update, one month later: So far, I’ve only received empty promises. I canceled the app so I wouldn’t have to pay the monthly fee again for nothing. Too bad, because the app sounded promising.
Thank you for taking the time to lay this out in such detail. We won't sugarcoat it: this isn't the experience we want anyone to have, and we're sorry we fell short, both with the product fit for your niche and, just as importantly, with the follow-through we promised and didn't deliver.
The custom instructions you were offered and never received should have reached you. That's on us, and we understand why the empty promises eroded your trust.
Your feedback on product suggestions and the limits of the instructions field is genuinely valuable, and we'd like the chance to act on it properly. If you're open to it, reach out to us directly and we'll escalate your case to senior product and success team members, no generic responses, no handoffs that go nowhere. Even if you've already canceled, we'd value the opportunity to better understand your niche use case and show you what we've improved.
Either way, thank you for giving Zipchat a real, thorough try. That you wanted it to work comes through clearly, and we're sorry we didn't meet you there.
Wir sind absolut begeistert vom KI-Agenten von Zipchat!
Der Sales Agent ist wirklich genial und hat unsere Website auf ein komplett neues Level gehoben. Seitdem er im Einsatz ist, werden Besucher viel gezielter abgeholt, Fragen sofort beantwortet und Interessenten deutlich effizienter durch den Funnel geführt.
Was uns besonders beeindruckt:
Extrem schnelle und präzise Antworten
Klare Verkaufsführung ohne aufdringlich zu wirken
Spürbar mehr qualifizierte Leads
Deutlich höhere Conversion-Rate
Der KI-Agent arbeitet wie ein echter Top-Sales-Mitarbeiter – nur rund um die Uhr verfügbar. Unsere Kunden fühlen sich sofort verstanden und professionell betreut.
Für uns ist Zipchat ein echter Gamechanger im Online-Vertrieb. Wer seine Website nicht nur informativ, sondern verkaufsstark machen möchte, sollte diesen KI-Agenten unbedingt einsetzen. Absolute Empfehlung!
Vielen Dank für diese begeisterte Bewertung! Ein KI-Agent, der wie ein Top-Verkäufer arbeitet, nur eben rund um die Uhr... genau das ist das Ziel. Mehr qualifizierte Leads, höhere Conversion und Kunden, die sich verstanden fühlen: besser geht's kaum. "Gamechanger" hören wir natürlich besonders gern! 🙌
Great app for a fast and thriving e-commerce business. Zipchat takes a large portion of inbound queries from our customers, allowing our staff more time to process orders and deal with more challenging enquiries.
Absolute best app for our store. The technical support is excellent, the setup is highly intuitive, and it delivers tangible results from day one. An essential tool for anyone looking to scale their business with professional-grade automation.
