One Click Upsell ‑ Zipify OCU
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Zipify has emailed asking to leave a review so they can improve on things. I've had this app for a few months now. It doesn't really have the functionality that I would like and have brought this up with CS before. It would be great to be able to add a whole category/collection to the upsells as a shop like mine is constantly turning over product with new seasons and styles and there are not a lot of things that stay in stock all the time. For instance would be great to pair a t-shirt upsell with boardshorts, but can't really do that with the current functions as the tee I choose could be gone of have very few sizes left. I haven't had any results with any AI options yet. The only thing I can consistently seem to upsell is a $10 air freshener which some people tack on. I keep getting emails about thank you page upsells but I don't really want random companies that I have no control over popping up in advertising related to my business. I am getting a few upsells but I think the social media ads and hooks to sell this app are better than the app itself. Another online business I am involved in is getting no love form the app but we used it for a promotion to get people to tack on a free beanie to a hoodie purchase, so it was a handy function but didn't generate any revenue
Thanks so much for the feedback, we really appreciate it. We've added your request to Add Collection as an Upsell to our Feature Requests list for the product team, and we've shared some more detail plus a workaround in your ticket before. Take a look when you get a chance, and let us know if we can help you get more out of it!
New Shopify owner here - first venture! I've been really happy with my Zipify/OCU experience so far. There trial period is an excellent proof of concept and the team was excellent to work with when I had specific concerns about some upsells I unfortunately had to cancel. I look forward to seeing all the ways OCU continues to help me grow my store. Keep up the great work!
Congratulations on your first venture, and welcome! It means a lot that OCU has been part of your early journey. We're so glad the trial helped you see the value and that our team could support you when questions came up. We're excited to keep helping you grow, so reach out anytime! 🙌
If you've been in the D2C space for more than 30 seconds, you know who Ezra Firestone is. He needs no introduction. The OCU app and team are the absolute best in the game. Waste your time trying to find someone better or use OCU and start making more money.
The OCU team has provided next level support, not just on technical setup but actually spending time in our store, setting up split tests, adding custom features to the cart for us and working hard to make us more money on every transaction. We can't recommend them enough.
I have no idea who the second best cart / upsell provider is, and frankly I don't care. Working with the best has saved us so much time and made us tens of thousands of dollars of incremental revenue. 10/10.
Wow, thank you for this - we're truly blown away! 🙌 Being a real partner in your growth, not just another app, is exactly what we strive for. We're honored to have you with us and can't wait to keep winning together! 🚀
This app does everything it says it's supposed to do. All the claims it makes about increased sales and ease of application are correct.
The customer service and support team is better than any I've ever encountered with any app I've ever used:
1. They're fast.
2. They give you specific answers.
3. If needed, they'll just jump in and fix it for you.
I wish every single app and company I have to work with had this level of customer support.
Wow, thank you, this genuinely made our day! Reviews like this mean a lot to the whole team, especially our support crew who work hard to be fast, specific, and actually hands-on when it's needed. We're thrilled the app is delivering on its promises for your store too. We'll keep raising the bar - thanks for being with us!
So I've been on Shopify for like a decade now. Fresh Chile. And we switched over to this app maybe six months ago from a different upsell app we'd been running. Six months. And we've already pushed over $238,000 through it. That right there should tell you something.
Everybody wants AOV. And yeah, we get it. $53 with our upsells, $45 without. That's a real lift. That pays for the app and then some, every single day.
But you wanna know the thing that actually moved the needle for us? We took our free recipe cookbook. The free one. And we dropped it right into the post purchase. Low ticket. Sometimes it's literally free. And people are like Chris what are you doing, that's not gonna spike your AOV. You're right. It's not.
Here's what it does. It gets the chile into their kitchen. It gets them cooking. It gets them into our community. And that, baby, that is what brings them back. We're sitting at a 40 to 50% repeat purchase rate. Half our customers come back. And this little cookbook upsell is a big reason why.
And the dashboard. The dashboard shows you AOV with upsells and without, side by side, right there. No guessing. No wondering if the app's doing anything. The number's looking right back at you.
We came over from another app and I'm not looking back. Setup took me minutes. No code. And their team actually goes in and optimizes the funnels with us. They get on it. So look, if you're only thinking AOV you're leaving money on the table. I'm telling you. Five stars, easy.
This is incredible, thank you for taking the time to share this! $238,000 in just six months speaks for itself, but honestly, the cookbook strategy is what really stands out to us. That's such a smart way to build long-term loyalty, not just a one-time AOV bump, and a 40-50% repeat purchase rate proves it's working. We're also thrilled our team has been able to roll up their sleeves and optimize funnels alongside you. Here's to many more milestones together! 🚀
No easy way to cancel. Businesses should be penalized if the cancel button isnt easily findable in settings or plan/ billing. OCU doesnt.
Hi, Sofia from Zipify here!
Thanks for the feedback, and sorry for the frustration! Since OCU is billed through Shopify, uninstalling the app from Settings > Apps and sales channels cancels your subscription automatically. You can find the full steps in our Help Page article: https://help.zipify.com/en/articles/4571658-plan-billing-for-your-subscription-ocu
Customer service is great, they went above and beyond to help me. OCU is a fantastic app, too! Great experience all around. Thank you to Oleh and the OCU team.
Thank you so much! I'll be sure to pass your kind words along to Oleh, he'll love hearing it. Going above and beyond is exactly what our team aims for, and we're thrilled OCU is working so well for you. We're always here whenever you need us! 🙌
Ash was very thorough, and helpful!
Thanks - the service was well above average CS/Support experience.
Thanks for the kind words! So glad Ash could take great care of you. We're always here when you need us!
Easy to navigate, great customer service!
Thank you so much! We're glad it's easy to get around and that our team took great care of you. We're always here whenever you need us! 😊
Oleh was extremely helpful with everything - cannot express how thankful I am. Thank you very much!
Great app and has really helped our store.
This means a lot, thank you! Oleh will be delighted to hear it. Happy the app is helping your store grow, and we're here anytime you need us. 🙌