Avis (146)
Affiner
-
Par note
J'utilise zotabox depuis des années. C'est simple à utiliser. Le nombre d'outils disponibles est impressionnant et pas besoin de tout traduire !
Merci beaucoup pour votre aimable critique. Veuillez nous faire savoir si vous avez des questions ou des demandes. Nous avons ajouté une nouvelle fonctionnalité d'ajout au panier et de vente incitative que nous espérons que vous apprécierez. Passe une bonne journée.
We're using the ZotaBox on a large scale withup to 200 Tools running at the same time and are happy with the outcome. It's especially needed to showcase influencer codes in the shop since we do see an incease in CVR when using zota-box.
Support is helpful and easy to contact.
UPDATE April 2025:
This was a phenomenal great tool for many years we used it.
Now they either got sloppy or greedy, as all of a sudden tools are not working anymore, can't activate them and the new dashboard is a shear nightmare without oversight and extremely user unfriendly. All the widgets are now just presented in an endless long scroll down menu, instead of being nicely grouped to their class as in the old dash board.
We can only say: The old programmers had class, the new developers just get fancy without having any concept or clou what business owners need! Big shame.
We downgrade from 5 stars to 2 stars until things are hopefully brought back in order!
UPDATE:
After reaching out to the company, the CEO did not only confirm a major server upgrade of their app platform to prevent outages like experienced in the past months in future, but they also issued a very generous compensation. This is a customer care and service rare to find these days. So we are happy to change our former 2 star to a 5 star rating!
We are long time customers of Zotabox and we really love their large variety of tools, like banners, popups, promo boxes, tabs, etc. BUT: since about one year their back bone became very unstable. This year alone, we lost several times for hours and longer connectivity to their service, unfortunately exactly during peak sales season like Black Friday and Christmas. They host their service on a Cloud server which seems to be not quite reliable. After contacting the developers several times, so far we have not seen any major improvement. The latest incident lasts alreday over 24 hours with no service anymore. If Zotabox service is not majorly improving their availibity we will have to move on to a different app. So sad...
Hi Rainer,
Thank you so much for being a long-time client and for taking the time to share your feedback — it means that you truly care and want us to improve.
We understand the frustration you felt, and we’d love to clarify and assist:
1️⃣ Tool Activation Issue
Due to a recent update in our pricing policy, there’s now a limit on active widgets. That said, our support team has manually raised the limit for your account — so you can now use your tools without any disruption. I have emailed about it yesterday. Everything should work normally now 💪
2️⃣ Navigating the New Dashboard
We hear you — the new layout can take a little getting used to. Here’s a quick guide to help:
- To create a new tool, head to the Dashboard where tools are neatly listed by feature.
- To manage your existing tools, go to My Widget — there you’ll find all the active tools you've created.
Tip: You can also use the search bar at the top to instantly find your tool — no need to scroll endlessly anymore!
We know change isn’t always easy, especially when the previous setup worked so well for you. But many of our longtime users are starting to enjoy the improvements — faster performance, easier access to features, and more consistency across tools.
We truly hope the updated experience will grow on you too. If things feel smoother now, it would mean the world to us if you'd consider updating your review 🙏
Again, thank you for your honesty and continued support — it helps us improve and serve you better.
Warmest regards,
Manuel
Zotabox Team 💛
application is very clicky. banner doesn't show. support is slow.
Kathleen was lovely, knowledgeable and extremely helpful! Love this little app. Works perfectly!!
Dear Lori and Emily,
Thank you so much for your kind words! 🌟 We're thrilled to hear that you’re enjoying the app and that I could make things easier for you. Your support truly means a lot to our team, wishing you continued success with your store! 💖
Sincerely,
Kathleen
Bellatrix , was very helpful .. Thank you
Hello Kisa,
Thank you so much for your kind words! I’m really glad I could help you get everything pointed in the right direction 😊 Wishing your store continued success!
Warm regards
Kathleen
Recommended. Customer service - Manuel, is very friendly and helpful in guiding how to use their app.
Cheers Hamel Team,
Thanks so much for the kind words and recommendation! 😊
It was a real pleasure working with you — your team is super friendly and professional, and I’m glad I could help out.
Love the work you’re doing for car film — so much creativity and quality! Happy to be a small part of your journey.
If you ever need anything, just give me a shout!
Thanks,
Manuel
Zotabox Support 💛
I reached out to the customer service team to help me customize the app, and they were very helpful. Thank you!
Hello Maria,
I'm really glad we could help you customize the tools, especially with the upsell settings 😊 We truly hope to contribute to the growth of your store in the near future!!
Also, your herbal products are so thoughtful and full of care — it’s easy to see how much love you put into each one. We’re happy to support your beautiful work in any way we can.
Always here if you need anything 💛
Kathleen
Zotabox Team
好用，图标设计也好看
你好， Youmibo！
非常感謝您！很開心聽到您喜歡我們的圖標設計 😊
您網站的風格簡潔又現代，能為您品牌提供協助是我們的榮幸。有需要時，隨時歡迎聯繫我們喔！
祝你一切顺利，
Zotabox
Atención personalizada, rápida y atenta. Manuel se esfuerza por satisfacer las necesidades de personalización, mostrándose proactivo y con mucha eficacia resolver cualquier necesidad de los clientes. Muy recomendable.
¡Hola Daniel! Muchas gracias por tus amables palabras y recomendación.
El compromiso de LISA Institute en ofrecer educación práctica y de alta calidad es evidente y verdaderamente inspirador. Es un placer apoyar a una institución tan apasionada e influyente.
Espero seguir ayudándote a crecer y a apoyar a tus increíbles estudiantes.
¡Un cordial saludo!
Equipo de Soporte de Zotabox
