17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,508)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up with smooth Shopify integration, especially for multi‑supplier and dropshipping setups. They praise the clean, highly customizable branded tracking page and accurate real‑time tracking across many global carriers. Many report fewer “Where is my order?” inquiries, better post‑purchase experience, and reduced admin work. Automation features and responsive support are frequently highlighted as major benefits.

Edited August 18, 2025

Winnie helped us in all our questions

DREKN
Canada
27 days using the app
July 17, 2025

Excellent support, I had many questions and they were patient enough to answer them without any problems.

PATTYG MODA LATINA
United States
About 2 hours using the app
Edited October 3, 2025

customer service is great! everyone has responded so quickly and are so patient! They have addressed my questions and helped me with setting up the app.

Paw & Perch
United States
3 months using the app
July 8, 2025

Their support is superb! They are absolutely very helpful and accommodating. Winnie and Serene are rockstars. They both helped me so much with the exported data that I was working on. Shout out to their IT team as well, they are also the rockstars that we don't often recognize.

I highly recommend this app. It is very useful and helpful. If there's something that's not available on their system, you just have to ask and they will let you know straight-up if it's possible to add them.

Graphene X
Hong Kong SAR
5 months using the app
Edited December 22, 2025

Winnie you are amazing, Great customer service.

Aspire Alley
United States
About 1 year using the app
July 5, 2025

Great app! Odie quickly solved my problem :) Thank you to the 17TRACK Team.

C I M A N I
United States
12 minutes using the app
July 4, 2025

easy to use, gets the job done on the free plan , thanks to Jay

UNDECIDED.
Canada
About 18 hours using the app
June 29, 2025

Odie once more helped me asap!

Asknik
Greece
About 1 month using the app
June 24, 2025

THe service is top notch, Val wasvery helpful!

Pawira
Canada
About 5 hours using the app
June 9, 2025

Added free qouta, brilliant service

Every Tail
United Kingdom
About 15 hours using the app