17TRACK Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (4,506)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up with smooth Shopify integration, especially for multi‑supplier and dropshipping setups. They praise the clean, highly customizable branded tracking page and accurate real‑time tracking across many global carriers. Many report fewer “Where is my order?” inquiries, better post‑purchase experience, and reduced admin work. Automation features and responsive support are frequently highlighted as major benefits.
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perfect service
jasmine was very helpful
Easy to install love the professional tracking keeping clients informed through their purchase to delivered.
Quick and professional response, highly recommended.
Best tracking app
Great experience
GOOD
poor customer service, and even don't understand their App, Crazy
Dear User,
Thank you for taking the time to share your feedback with us. We have received it and take it seriously.
For your specific case, our team has already provided you with detailed guidance through our support channel to help resolve the batch order re-track issue, and we have also assigned a dedicated account manager to personally follow up on your ongoing needs and make sure you get priority attention.
For our service as a whole, we have strengthened our product training programs to ensure that our team can respond to App-related questions with greater accuracy and confidence. We are also refining our internal case-handling processes to ensure that every piece of feedback is properly tracked and addressed.
We sincerely regret that your experience did not meet your expectations, and we truly appreciate your honesty in bringing this to our attention. At 17TRACK, we are committed to continuously improving not just our product, but every touchpoint of our service, and we will keep striving to enhance your experience with us.
Sincerely,
17TRACK Customer Support Team
Odie was really helpful and kind, thank you so much,
Simply the best shipping app out there!
