ABConvert: A/B Testing
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USE AT YOUR OWN RISK
This app cost me more than it helped or saved.
*****DOES NOT SYNC INVENTORY. (also does not warn you about this)
In my case this lead to overselling hundreds of items.
when I asked the staff to explain how inventory works, it took well over 5 minutes to get a real answer:
Me: so i am meant to manually recalculate my inventory after a test?
Jeffrey: No you don’t have to
Me: then why is my inventory oversold
Jeffrey: Just go analytics and see how many test variants are sold
Jeffrey: And minus the number
Jeffrey: That’s it
Hello Jeffrey here.
Firstly, I apologize for any inconvenience you've experienced.
Please understand that when you reached out to us, it was 4:30 am in our time zone. Despite the hour, we were committed to addressing your concerns.
I noticed there was a significant amount of emotion during our conversation. We attempted to clarify the situation, but it seemed there might have been some miscommunication.
Regarding the app, it creates duplicate variants for price testing, which can occasionally lead to inventory discrepancies. We're actively working on developing an inventory syncing feature to resolve this.
However, in this instance, the primary issue arose because the test ran for an extended period of three months without monitoring the inventory levels. We're here to assist in resolving this and ensuring it doesn't happen again.
Thank you for your understanding and patience.
We just launched our inventory syncing feature: https://help.abconvert.io/en/articles/8735286-how-to-sync-inventory-for-your-test-products
Best regards,
Jeffrey
I've been using this app for a couple of days and I'm super impressed with the built-in functionality and level of support they offer.
We have some custom landing pages with several products & variants on the same page. They offered to step in and do a couple of custom things so their app would work seamlessly with their app, the same day we asked!
For regular Shopify pages, the testing works out of the box with just a couple of clicks. It also works with subscriptions (Recharge in our case).
This saves us a ton of $$/time/effort by skipping bulky A/B testing software and it doesn't impact speed!
Super easy to implement, quick support and works seamlessly.
I've been looking for a tool that allows us to do easy price testing but at an affordable cost to us. We're not a large store, but the price tag on this app is expensive but super fair for a company like ours. I had to reach out to support one time just to be sure I was doing things correctly, and Jeffrey responded within a few minutes. Highly recommended.
Great app with fantastic customer support! The team was super helpful and fixed my issue right away. Easy to set up A/B tests for my store. Would definitely recommend!
The support staff is helpful and responsive. The team openly discusses the features they are developing, and allow you to weigh in on their path. It's easy to fall in love with them :)
BROKE OUR ORDER SYNCS AND SUPPORT WON'T RESPOND. DO NOT USE
There are great people behind this app who care about their users. App also works as expected and it's cost-effective compared to other expensive solutions.
the team is very fast and give support all the time!
Great app. Does what you need it to do, and the support team is really helpful.
Great App. Service team goes above and beyond to help with customizations and making sure your test is working properly.
