Reviews (361)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app dramatically cuts bookkeeping time by automating journal entries and reconciliation, especially for high‑volume, multi‑channel stores. They highlight reliable integrations with Shopify, Amazon, Etsy, PayPal, Stripe, and Walmart into QuickBooks, Xero, and Sage, plus strong multi‑currency support. Many value the clean, accurate reporting, guided setup, and responsive, hands‑on support, often calling it a cost‑effective “game changer” versus native connectors or extra staff.

June 7, 2021

A2X is really the only choice for E-commerce sellers, it helps us deal with tax compliance for both our Shopify store and marketplaces like Amazon, without it we would spend days in excel calculating sales into our Xero accounting system, with a2X it takes just a few minutes to double check the automated invoice creation and one click to send it to Xero, its not the cheapest thing in the world but ultimately we pay it for a happier life, accounting of thousands of transactions is not why we started selling online, this is a godsend :)

ZedLabz
United Kingdom
About 1 year using the app
March 2, 2021

A2X is an excellent add on. I run an outsourced accounting business and use it for all my clients who use Shopify and Xero. As opposed to importing each individual invoice like some add ons which is a nightmare to reconcile, it imports daily takings summaries into Xero (with full invoice detail report attached) as sales invoices by payment method i.e. Shopify, Paypal, Afterpay, etc. GST is dealt with accurately. A2X massively speeds up the reconciliation process. There is a bit of learning in set up but definitely worth the time spent.

PFEIFFER
Australia
6 months using the app
February 25, 2022

When I joined the current company, the accounting team were taking 2 days dissecting the Amazon settlement data to figure out Journal Entries. I implemented A2X which I had used earlier as well. It was a smooth process to implement, connect to various marketplace (Amazon, Shopify & Walmart) and then map to the chart of account in QuickBooks. The booking of journal entries using A2X takes couple of minutes. The way A2X breaks down the transaction is commendable. Our own auditors have endorsed the A2X process and are recommending to their client. At this moment I need A2X to build integration with Target plus so that we do not have to post any transactions manually.

Coop Home Goods
United States
5 months using the app
September 22, 2021

A2X is great for timeliness and accuracy! My client uses Shopify and has tens of thousands of transactions each month. For payment they also use Afterpay, Paypal, Zippay. In addition they have a physical shop so cash and POS also need to be accounted for. I used to do manual journals at month end. This was not timely from a management perspective and prone to error. A2X has enabled all transactions to be transferred to Xero on a daily basis. These transactions are summarised however the auditing functions within A2X enable me to easily trace any issues. Management is happy with the timeliness of everything and I am happy with how much easier the accounting is. I highly recommend A2X!

Billy J
Australia
15 days using the app
Edited January 7, 2020

I was super excited to use this app as it was supposed to sync COGS and I can't find any QBO syncing apps that do that.

But really it does not. What it does, is it allows you to upload all of the costs for your products with a CSV file. So anytime you need to update a cost or add a new product, you have to update it A2X also. I'd rather just make a weekly or monthly COGS entry than deal with that.

On top of that, the template you're supposed to use links to the SKU. Well if you use the SKU as an address in your warehouse and not as a unique identifier than that does not help you.

*Update: I've got to up my rating to 5 stars just simply for the customer service. They're wanting to set up meetings with me to discuss how exactly they could develop the app to meet my needs. That's pretty awesome.

I did decide to go with another app and am already invested in using it. But, I will definitely keep A2X in mind for the future.

Earrings by Emma
United States
4 days using the app
A2X Software Limited replied January 6, 2020

Hi Emma,

Thank you for leaving a review. Sorry to hear you have not found A2X helpful for Syncing COGS. Cost of Goods Sold is a feature in A2X that will calculate the total cost of the products you sell on Shopify for each settlement period and send the transaction to your accounting system so that you can correctly record the changes in inventory and cost of sales. This will give you an accurate view of your gross profitability and margins directly in your financial reports. COGS is only one of many features that A2X can offer you. A2X will ensure you bring in all the Sales and Fees, that will reconcile to the amount paid to you. I would be more than happy to get on a call with you to better understand the problem you are having with the COGS feature and to discuss how A2X can accurately automate your Shopify accounting.

July 20, 2021

As an accountant and E-commerce business owner, I've been looking for ways to streamline the data entry into Xero, and A2X has been very impressive. I used to manually adjust and import invoices and then spend a fair amount of time manually reconciling. After a bit of set up, mainly learning the software and being comfortable that it works and posts items as i would like (we group certain SKUs into 'tracking' codes in xero so we can have a split by product type on our reports), it is now a breeze to reconcile the daily payouts into our accounts. VAT is easily dealt with and reclaimed where appropriate, i've even added a second subscription to deal with the evil that is ebay managed payments!!! That in itself is worth the total subscription fee alone - and of course all ebay sales are automatically coded to 'Ebay sales' tracking code. We are looking to use it with our clients too, and it can account for marketplace sales such as Klarna/paypal and code them to a control account, assisting further with the reconciliation! Overall, the $19 per connection represents great value, and even if it saves you an hour or so, it should prove its value, especially as your business grows

Premier Shirt Printing
United Kingdom
About 2 months using the app
August 10, 2020

I've run a few a couple of large global online stores over the last 10 or so years on the Shopify platform and getting accurate sales data into our accounting software has generally been a right pain, not to mention time consuming! We've done it manually, we've used a plethora of different apps and NONE of them (really none) have been able to do it correctly and more importantly, accurately. There was always issues with one thing or another that made us still have to manually do things. This defeated the purpose!

I thought I was finished trying to find an automated solution, but when I launched my latest venture I came across A2X and thought I would give it one last go!

After signing up I started to work through the connections and then (honestly) immediately thought this is too complicated (it is very in-depth but I suppose if you want it to work correctly it needs to be). I thought this was going to be another waste of time but I reached out to support. The response I got was AMAZING and a video call was set up where I worked one-to-one with someone on the their onboarding team who worked through each and every part of their app and made the right selections and connections that were appropriate for my business and the platform / accounting software and payment providers I use to ensure all the date mapped correctly into XERO. Even received a follow up a couple of weeks later checking if everything was fine! This is the way onboarding and customer support SHOULD work but rarely does. I was very impressed.

And since then everything has worked, mapped and transferred correctly. no issues at all.

So, I can't speak for users on all platforms but if you are on Shopify then this is the ONLY company I would use. Don't waste your time on anything else. HIGHLY RECOMMENDED.

Eden Ashram
United Kingdom
4 months using the app
May 26, 2020

Very easy to use and has saved me a lot of time with reconciliations, no errors or discrepancies, very happy :)

Cactus Outdoor
New Zealand
About 22 hours using the app
September 26, 2021

Excellent software - has worked perfectly for syncing data into Xero and in the process saved us a lot of time!

Infinite Session
United Kingdom
About 1 year using the app
January 26, 2021

A2X has saved me so much time, I can't even begin to describe it. This company is amazing. I have much more time to work on the company itself rather than bookkeeping for so long.

The Lovery
United States
3 months using the app