Reviews (360)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app dramatically cuts bookkeeping time by automating journal entries and reconciliation, especially for high‑volume, multi‑channel stores. They highlight reliable integrations with Shopify, Amazon, Etsy, PayPal, Stripe, and Walmart into QuickBooks, Xero, and Sage, plus strong multi‑currency support. Many value the clean, accurate reporting, guided setup, and responsive, hands‑on support, often calling it a cost‑effective “game changer” versus native connectors or extra staff.

March 2, 2021

This is a pretty slick app. I spent far more hours than I want to admit trying to keep my quickbooks and shopify records in sync before using this app. Now it takes less than a few minutes a week to make sure everything is synced and synced properly. Very happy with the app. It just works.

Charred Chisel
United States
8 months using the app
April 19, 2022

I have been very impressed with A2X software and it integrates very well with Xero and saves a lot of accounting time. I received fantastic A2X support as I learnt how A2X operates and to get it configured correctly with Xero. The support included a 30 minute shared screen session which was very productive.

CPAP Organisation Australia
Australia
7 months using the app
A2X Software Limited replied May 29, 2022

We think you are fantastic :)
And we appreciate you taking the time for such a wonderful review.

Our support team will always be there for you, and we are all in this together - to assist, clarify, show how it works, and share experiences.

Thank you for choosing A2X!

March 31, 2021

This app is mission-critical. I use it to generate .iif files to import into QB Desktop for Mac - it's one of the few services that doesn't force you to use QB Online and I really appreciate that! The account mapping takes some patience, but it's well worth the time. We don't use the COGS functionality, but I think that could be helpful for many businesses. Support has been stellar.

Twisted
United States
10 months using the app
Edited November 15, 2019

As the bookkeeper for Natural Vegan Products, I can say that I am thrilled to have found this integration from A2X that not only allows easy reconciliation with our accounting software "Xero" but also give us COGS $$.

That combined with the best in class support - from onboarding all the way through to the day to day gets this app a 5 Star review in my books!

Kelly from KC&Company
Canadian Bookkeeping for Online Entrepreneurs

Natural Vegan
United States
October 21, 2020

This is such a time saver, you won't realise how much you need it until you have it. It will pick up your payouts in shopify, allocate all the sales/shipping/shopify fees/refunds etc onto the right lines and send an invoice to your xero. You then just approve the invoices and click ok on the rec. SO EASY! I got this app right as I launched my store on the recommendation of a friend and i'm so glad I did. Rec'ing all those lines myself for every single payout would have been very boring and time consuming. The set up is mega easy, I did it in about 5 minutes flat. And the support team is super responsive. 100% worth the money if you want to spend as little time on Xero as possible while still having perfect accounts!

Honua Bars
Australia
11 days using the app
October 3, 2021

Great tax software for online sellers, we use it to get all our sales into Xero automatically saving us so much time and extra money.
We would recommend for UK VAT registered businesses.
Takes a bit if time to setup but once you have inputted all your tax settings it is worth it. Our Xero accounts are now always up to date and ready to reconcile daily.

noome®
United Kingdom
3 months using the app
Edited March 21, 2020

This may be a good app, but it doesn't make the pricing clear until you get it installed and connected to your QB account. Then you find out everything you can't do until you pay for an A2X account in addition to your QB subscription. All it says on the Shopify App Store page is "free to install, Pricing tiers based on orders volume". Why not make the pricing clear from the beginning? I'll use something else that is upfront about their pricing.

Atlas Menswear
United States
34 minutes using the app
A2X Software Limited replied April 28, 2020

Hey, thank you for leaving your review and for making us aware of this problem. We have now updated our listing to show the tiered prices of A2X. Sorry for any confusion caused. Please email me at ellen@a2xaccounting.com, I hope we can work something out and rectify your experience.

March 28, 2024

A2X is not just a tool; it's a partner in your business's growth. The software is intuitive, easy to use, and undoubtedly top-notch. But it's the human touch, the 24/7 support, and expertise of its support team that transforms the A2X experience from great to extraordinary.

In pure honesty, this has by far been my best experience with customer support in my entire life. They have team members across multiple time zones that are there when you need them and provide detailed explanations that even beginners can understand. Truthfully, I think I have learned more about accounting best practices from this team than I have from anyone else.

I just want to give a huge thank you to Jana, Renee, Jessica, & Chun for everything so far.

Great Product + Great Team = Best in Class Solution.

Thanks A2X & Team!

Aura Essentials
United States
7 months using the app
A2X Software Limited replied June 28, 2024

Wow - thank you for this top-notch review! A2X + Aura Essentials = Perfect Combination! We are so happy to hear this has been your best experience with customer support, ever! Our support team appreciates your feedback and we look forward to working with you again, whenever you need us :-)

May 2, 2024

I've used A2X for two years now, and in that time have set up 3 online stores (Shopify and Amazon). While the setup and mapping is mostly seamless, what's impressed me the most is the customer support. The support via the help chat is the best I've experienced. Very quick response time, knowledgeable team, I couldn't be more impressed.

Shibumi Wholesale
United States
1 day using the app
A2X Software Limited replied July 3, 2024

We absolutely love this, Shibumi - thank you! Our support team is committed to providing a gold standard customer experience and we’re happy to hear they’re the best you’ve experienced! We appreciate your support. We’re here if you need us when you set up your next store :-)

February 7, 2024

Island Larder
United Kingdom
23 days using the app
A2X Software Limited replied March 17, 2024

Thank you for leaving a review for us here! If you will ever need any assistance with A2X or have any feedback for us, please don't hesitate to reach out. Happy accounting!