Reviews (45)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
September 30, 2013

Abandon aid is easy and effective. Simple as that. Orders get recovered, and if not, I get valuable info from the customer to help me build a better store.

Chef wear, kitchen uniforms, tools, USA made.
United States
2 months using the app
March 23, 2014

Does exactly what it's supposed to do and was painless to install. This is how all Shopify apps should work!

Caudabe
United States
About 2 months using the app
June 20, 2022

we cancelled our account and we're still being charged. nobody responds to our emails. i'm not sure if this app is a scam.

Couch Potatoes Furniture
United States
Almost 8 years using the app
May 14, 2013

Great app to start with, 5% recovery fee for the order which slipped out of your hand, is totally worth it. If you have the sales, an upgrade would just boost it. Cherry on the cake, a supporting and friendly customer back-up. Totally recommend and wish to use it myself to the full, too soon :)

PS
India
7 months using the app
October 6, 2014

So happy I downloaded this app. I've only had it for a month and Coolence has recovered more than enough orders to cover its monthly cost x10!

Made Strong™
United States
About 1 month using the app
April 8, 2015

Doing it's job well and worth the small investment. Easy to set up and customizable. I recommend it as a must have for ecommerce store owners.

Cadence Insoles
United States
2 months using the app
October 28, 2015

Great app for an e-commerce site like ours. super easy to configure. However lack of better email customization options make it a bit less usable.

Barn And Willow
United States
About 1 year using the app
January 20, 2018

Just get this app. I've been using this app for a couple of years now and it remains brilliant! It's seamless, has never given me a moments problem and each week I get orders that have been recovered using it. It has paid for itself over and over.

Luxtrial
United Kingdom
Over 1 year using the app
April 12, 2013

This is a great app and it's already making me take note on how improve my site and work with customers that I already have. Thanks again!
Justin Machus

machus
United States
14 days using the app
January 31, 2014

Very easy to use, we installed it and a week later recovered our first order. The app pays for itself.

Cables and Sensors
United States
11 days using the app