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Outstanding app & exceptional support! We’re extremely happy with everything Accessibly has to offer. The setup was smooth, the features are powerful and user-friendly, and the app integrates seamlessly with our storefront. But what impressed us the most is the outstanding customer support – quick, helpful, and genuinely dedicated to making things work perfectly. Highly recommended for any store that takes accessibility seriously!
The team was super helpful! Would absolutely recommend them.
Perfect, everything is functioning as expected on our end.
I want to extend my sincere apologies for the experience you've had with our app and our support. It's highly concerning to hear that you've tried to reach out to us without success, as we take customer service very seriously.
Upon further investigation, we haven't received any support messages from you, and I'm determined to identify and rectify the reason behind this issue immediately. Ensuring that our customers' inquiries are promptly addressed is a top priority for us.
To resolve this situation promptly, I have reached out to you directly in our previous email thread, where we previously assisted your store a few months ago. I want to assure you that we are committed to providing timely support, and we always aim to respond to inquiries within 24 hours.
Once again, I apologize for any inconvenience you've faced, and I'm taking every necessary step to ensure this doesn't happen again in the future.
Best regards,
Kaspars Milbergs
CTO, Accessibly
Exactly what we needed! And the team there is phenomenal. Everyone should use this for their ADA Compliance.
Thank you so much for your kind words and the five-star review! We are thrilled to hear that our app has been able to meet your needs and help with ADA compliance on your website.
If you have any more questions or need further assistance, feel free to reach out to us anytime
Thank you again for choosing Accessibly! 🙌
Amazing app. It has all the features that we need in order to make our website more accessible.
Thank you for taking the time to leave such a positive review of Accessibly on Shopify! We are thrilled to hear that you find our app amazing and that it provides all the features you need to make your website more accessible.
Our goal is to offer a comprehensive solution that aids in making online spaces inclusive for everyone, and feedback like yours is incredibly encouraging.
If you have any questions or need further assistance, please don't hesitate to reach out.
Your support means the world to us!
It's a great APP that works perfectly and customer service team is exceptional. Also installing the APP with very easy. Thanks!
Hi Victor,
Thank you so much for this kind review, it means a lot to us!
I like this app, but if you want the app to read the text it cost $20 per month that's too expensive for small businesses, your app is supposed to be accessible and not limiting needed options as reading. I understand if you want to customized the app they can add a cost for that option but for basic stuff that's unfair.
Hi Blooming Intimacy team,
Thank you for your thoughtful review and we are happy that you like our app! With this pricing in mind, we created the app so that all main features are accessed on the $5 plan—so that the app can really be accessible to as many people as possible. This gives a choice for people who wish to customize their Accessibly app's widget or add extra features to purchase the premium plan.
The reason that the “Read Text” feature is on the premium plan is that there are associated additional costs with this feature. So in order to cover these costs, we had to add this feature to our premium plan users only for now.
