Reviews (374)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app significantly improves ad performance and ROAS versus running Meta/Google ads themselves or via agencies, often increasing sales while reducing ad spend. They like the “set-and-forget” AI that optimizes budgets and bids across channels, the clear centralized dashboard, and easy setup compared to native platforms. Support is described as fast, proactive, and strategic, helping many replace agencies with better results and more control.

Edited November 8, 2018

DO NOT INSTALL THIS APP. They take control of your Google Console and then remove your ownership. Creating all sorts of problems for your store sales an traffic.

BE VERY CAREFUL and leave this page immediately. Do Not Trust this app (This is the first review I have ever left - and was suggested to by the Shopify Guru I spoke to earlier). I have full record of every conversation and e-mails from Google regading this fraud.

This app SHOULD NOT be on Shopify. It is a disgrace.

SHIVOHAM
Australia
17 days using the app
January 16, 2019

Great app easy to follow and really fits the budget. The support is awesome and there is lots of information and documentation to help learn more about online advertising.

SmartTechProducts
United States
1 day using the app
Edited February 12, 2019

we are working with them since last 4 months and we have seen a constant rise in revenues from there advertising and we would highly recommend them. The team is always available to help us out so its a good experiance so far. Its worth the money you spend so no harm giving it a shot. What would make this app more usefull is customization on the ad interface and the team has assured that they are working on it. so its only gona get better.

AWWALBOUTIQUE
India
4 months using the app
February 20, 2019

Setup was super easy and we saw results right away - apparently sales worth of a few thousand USD in the first month came through the app. So yes, great app:-) and the team is very committed to solve any issues - we had some issues with google approving our site and they kept checking till it worked. THANK YOU

BERENIK
Switzerland
2 months using the app
February 24, 2019

Great app, very successful with Adwords campaign. Very prompt and good service. Thank you. www.divinitycollection.com.au

Divinity Collection
Australia
15 days using the app
Edited January 14, 2021

Great app! highly reccomend it. it does most of the work on its own - you just need to adjust your template pages at the beginning and your good to go.

Danon Jewellery
Israel
About 2 years using the app
March 28, 2019

This app is completely misleading and not worth the amount of access/data you have to provide to them.

We received an unexpected bill for over $1000, despite having a daily budget of $5 per day (or $150 p/month). There is no where on their website that tells you they charge commission.

They clearly state "You'll only pay for sales generated by AdScale" and look at their response to one of their FAQs: "Q: Do you charge me for the advertising costs? - No, the advertising costs are billed directly by Google & Facebook. We only charge you for app fees." (Fees which equal almost $1000!)

We have now cancelled Adscale and are doing just fine without them. You do not need to trust your advertising to a third party that rips you off. To top it all, the sales rep contacted us the next day only to ARGUE with us about how great they are and we couldn't possibly get the same results without them.
Well, Adscale, we are. Don't be fooled! Use Facebook, Google and Instagram adverts yourself!

William Hunt Savile Row
United Kingdom
29 days using the app
AdScale replied March 31, 2019

It's also important to mention that the app fees billed to you were after our app has generated your store $18,561 in sales during your first 30 days, and your overall spend was $1,248 (including the actual app fees).

Our pricing can be found at:
Our website: https://ecom.adscale.com/pricing

Our help center: http://help.adscale.com/adscale-for-ecommerce/how-it-works/how-does-adscale-pricing-work

During the Registration process.

And also on this actual Shopify app page.

It's very unfortunate that you chose to uninstall the app and not continue your campaigns.
We wish you all the best.

Edited March 20, 2022

I have been using the app for quite a couple of months and still get 10x more than what I spent. Would recommend this app to all online shop owners.

Moringalife
South Africa
Almost 3 years using the app
April 10, 2019

Very impressed with the support provided by Amit. Still too early to know for sure what my ROI will be, but the Click Through Rate for my ads is running about 1.5%, which should serve me well.

HisBiz, Inc.,dba Photocutouts.com
United States
About 1 month using the app
Edited May 2, 2019

We have just started using AdScale and we have seen good numbers to start on traffic and sales. We are excited to see how well it optimizes

Kāv Style
United States
2 months using the app