Reviews (374)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app significantly improves ad performance and ROAS versus running Meta/Google ads themselves or via agencies, often increasing sales while reducing ad spend. They like the “set-and-forget” AI that optimizes budgets and bids across channels, the clear centralized dashboard, and easy setup compared to native platforms. Support is described as fast, proactive, and strategic, helping many replace agencies with better results and more control.
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Rafeal with on boarding support is amazing! He know what he is doing and helped me optimize AdScale. You can tell that he is very knowledgeable and wants your company to succeed! Can’t wait to see how well this app manages my account!
I highly suggest to not to use this app.. if You dont want to waste your time and money please avoid this app.. I have been using it for past 45 days one day its incrase budget automatically to $30000k while i was sleeping i lost all my money now! and their customer service haha i tried to contact to them for past two weeks .. there is some ai reply only! i dont know how i can recover from this lose! please avoid this app! dont just see high review and fall for it .. ..
Hi,
We're sorry to hear that you had a frustrating experience.
After reviewing your account, we'd like to clarify a few important points:
1. Your campaigns were active for a total of 18 days, which is a relatively short period for the platform's optimization algorithms to gather sufficient data and deliver stable results.
2. We identified dozens of campaigns that you created - the system recommended to decrease this number to help improve performance. Unfortunately, these recommendations were not implemented.Our records do not show spending anywhere near the amount mentioned in your review.
3. Our support team reached out multiple times to offer assistance and review your account setup, but we did not receive a response.
4. Dozens of orders were generated due to the ads created and with the proper adjustments of the campaigns your results would have improved
We understand that advertising performance can be disappointing when results don't meet expectations, and we genuinely wanted to help optimize your campaigns.
Our team remains available and would be happy to review your account together and discuss any concerns regarding campaign setup, spend, and performance.Please feel free to contact us directly, and we'll do our best to assist.
The AdScale Team
AdScale AI is a great platform with smart solutions that have significantly increased our visibility. We’re impressed by the technology – and especially by the support, which is always fast, dedicated, and solution-oriented. Thank you!
Best apps for managing ads, stats et and for sure the amazing support from Natalie who help us everyday!
We first started with Google Ads and unfortunately didn't quite understand it. That's why we opted for Adscale and got a really great introduction and explanation from Diana. She took a lot of time for us and still helps us very regularly with the creation of ads and the evaluation of performance. She is also always available by email, which is really great. Diana, you really do a great job! Isa
Parfait ! En collaboration depuis 1 ans et très bon accompagnement
Merci
Incredibly good support from Sara! It helps us organize the campaigns and make Adscale perform better and better! We recommend! Thanks!
Einrichtung unkompliziert, Funktionsumfang vielversprechend. Mal sehen wie es läuft durch und nach der Lernphase. Bin gespannt.
Our agency suggested Adscale to manage ads dynamically. Our agency made the installation and adjustments. Afterwards, we started to get excellent results with 7-30 days of improvements. Our lowest conversion rate is x3 and our highest conversion rate is x14. Thanks to Adscale and team.
Excelente. Hemos tenido un excelente desempeño y ROAS en nuestras campañas pagadas de Facebook y Google Ads, mejor que al realizarlo directamente desde Facebook y desde Ads. Adscale optimiza los presupuestos de manera inteligente y despliega mucha información útil sobre los clientes que de otra forma tendrías que sacar manualmente. El soporte técnico (Rafael Hilel es nuestro asesor) ha sido súper amable y con un buen seguimiento del caso.
