Reviews (61)

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 28, 2025

Got amazing service from Manoj! He helped me with the coding and placement of the icon. I was very impressed with his coding knowledge.

Lifeside Supply
United States
Over 1 year using the app
Identixweb Limited replied May 31, 2025

Thanks for sharing your experience! We’re delighted to hear that Manoj impressed you with his coding knowledge and that he provided the help you needed. If you need any more assistance, just let us know!

Edited June 6, 2025

Muy buena atencion, a pesar de yo no tener muy buen ingles me oriento en todo, agradecido, la pèrsona que me atencion es Hemadri, 100/100

Soto Laser Cutting
United States
3 months using the app
Identixweb Limited replied March 28, 2025

Thank you for your kind words! 😊 We're glad to hear that you had a great experience with our support team. Your satisfaction is our priority, and we're always happy to help. If you ever need assistance again, feel free to reach out. 🚀

January 20, 2025

Chatted with Hemadri who was very responsive and helpful in answering any questions I had. The app does the job nicely!

Tea Total
New Zealand
Almost 3 years using the app
Identixweb Limited replied January 27, 2025

Thank you for the great review! We’re so glad Hemadri could assist you and that the app is working well for you. If you need any further help, don’t hesitate to reach out!

October 1, 2024

This is an useful app, which can drive more business. The customer service is really strong, Hemadri is always helpful to follow up the issue and fix asap. Overall, the app is useful and is a must have app

city'super Neighbourhood
France
4 months using the app
Identixweb Limited replied October 4, 2024

Thank you for your thoughtful review! We're glad to hear that you find the app useful for driving more business, and that Hemadri and our customer service team have been helpful and responsive.
Your recommendation means a lot to us! If you ever need further assistance, we're always here to help.

June 28, 2024

So far this app has been great. The support team was very help. i do not know how to insert code and the team was able to schedule a session and install it remotely on my behalf. We are very excited to share this app with our customers.

Tenderwild Farm
United States
3 days using the app
Identixweb Limited replied July 2, 2024

Thank you for your feedback! We're thrilled that you've had a great experience with our app and support team. We're always here to help, whether it's through remote installations or guiding you through code insertion. We hope your customers love the app as much as you do!

February 27, 2024

Thanks for the patience with the phone call - we were able to get the program working very nicely and quickly. Thanks again!

FULL OCTAVE COFFEE
United States
20 days using the app
Identixweb Limited replied March 11, 2024

Thank you for your feedback.

January 16, 2024

Fantastic service helped me set up the app with them putting all the effort in. App works well and am really pleased with it so far.

Thank You

Mobile Pet Foods
United Kingdom
28 days using the app
Identixweb Limited replied January 29, 2024

Thank you so much for your kind words about our fantastic service!
➝ We are thrilled to hear that our team went above and beyond to assist you in setting up the app.
➝ It's great to know that the app is working smoothly and that you are genuinely pleased with its performance thus far.
➝ We truly value your feedback and look forward to continuing to provide you with exceptional service.

October 23, 2023

This is a good app, that you shall install if you want to increase the repeatable purchase. The customer services is excellent, which they can assist to complete the setup according to our request. Well Done

city'super E-Shop
Hong Kong SAR
3 minutes using the app
Identixweb Limited replied October 27, 2023

We're thrilled that you find our app good and helpful for increasing repeatable purchases.
Thank you for your appreciation of our customer service, which is always ready to assist you with the setup according to your request.
We're grateful for your positive feedback and support.

December 14, 2018

The re-order capability is great.
But..
- if there are items in the cart already, they disappear if the re-order is used
- once the re-order is used, the customers cannot add or amend items in the cart
It would be great if this functionality could be added - but the developer says its in the pipeline and will be there in 15 days (so around 31 Dec 2018)
EXCELLENT support via their chat function, I'm still incredulous, they rock.

vitagene.co.za
South Africa
1 day using the app
Identixweb Limited replied April 12, 2019

Hi there,

We have made some more UI changes and added some more functionalities considered your issue too. Please take a look at our app with new stunning features.

I know we 're too late to let you know about it but we working some more great features which attract you and others to this app.

November 7, 2017

We love the app! We process many reorder orders and this has saved us time. Support was incredible to answer questions prior to installation and to provide customization afterward too. Highly recommend!!

Matteocostumes
Hong Kong SAR
3 minutes using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!