Reviews (104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this app to add and manage metafields across products, collections, pages, blogs, and customers for deep store customization without coding. It powers custom sections, tabs, layouts, extra product info, related items, schema, and bulk data management. Many say it’s stable, handles heavy use, and can replace other page‑design tools. Support is frequently praised as fast, knowledgeable, and willing to implement requested features.
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The app looked really good at the start. But the thing that did the whole app in is the import sample data. This wipes out all that you have created earlier if you use it accidentally. Lost 4 hours of work. Just too sensitive in a team environment. A supposedly useful feature is its Achilles heel.
Thank you for your reply. Saving a template feature is quite important. Changed from one to three stars for sincere reply.
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.
Please feel free reach out to support@arenacommerce.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
To be honest, we have never encountered a case like you among the thousands of stores that use our app. You will not lose custom form settings data unless you click the Save button after clicking import & verify your new setting. In addition, your metafields value is stored by Shopify so it can't lost with import sample custom field setting feature.
We loved this app for the longest time, but it's been down the past few days, and have had zero communication from them, even though I've emailed them a few times. We usually access it daily and have not been able to so it's affecting sales on our website. I really hope they get back to us soon. 9.17.2021 UPDATE: ArenaCommerce reached out quickly after receiving this review and additional contact through Shopify Plus Support. I was not aware, nor was it obvious, that support requests only occur in their support portal and not via email. Upon logging into their support portal I did see that they responded to my initial email for help very quickly, and that information did solve my problem. For those of you that are considering this app, just be aware that they have a support portal that you need to create an account on, vs just being able to communicate requests via email. Other than this misunderstanding, I do recommend the app. We use it for a large variety of different features on our website and it works perfectly.
We already reply you 2 days ago: https://support.arenacommerce.com/a/tickets/85743. Please check the ticket response then follow instructions. You may add our support email to the whitelist if you don't receive this email from our support team.
I used this app and I have to said that this app is better than some are paid apps. team of the advance custom field is very supportive add a new option on your request.
The best app to fully customising your product. Their support are fast & on point. Recommended 1000%!
Great app, great customer service! I definitely recommend this to anyone looking to further customize their store.
Great! It's a great app and it does its job well. The assistance is excellent.
We will always use it also for future projects.
Thanks for the great app for free! Very versatile and useful features that give us the ability to expand Shopify site customization vastly.
Good interface, easy to use, great support! They quickly addressed our issue regarding file uploads and quickly patched an update to fix a bug that causes the problem. Recommended!
A big thank you and congratulations to the designer of this application because it helped me a lot to solve a problem that Shopify does not foresee. thank you very much for your work and without forgetting your assistance who works tirelessly to respond to each other's concerns.
We purchased the Electro theme from Arena about 6 months ago, and we couldn’t be happier with it. The theme continues to function smoothly and meets all our expectations. We also had a few modifications and small changes that we wanted, and the Arena support team was quick to accommodate them.
They even went beyond their customer support policy to make small customizations for us. Their customer service has been truly impressive, always responsive and helpful.
Highly recommend this theme and their support!
