Reviews (189)

Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this ads tool as driving strong ROI, often reporting 3–11x ROAS and major boosts in traffic and revenue. It’s praised for simple “set it and forget it” retargeting and prospecting on Facebook, Instagram, and sometimes Google, especially for those without ad expertise. Many highlight proactive, hands-on support with campaign strategy, custom audiences, catalog cleanup, and Google Smart Campaigns, calling it a no‑brainer for Shopify stores.

July 28, 2015

Super easy app to work with and fantastic support! I had some issues importing my product feed directly into Facebook to do retargeting ads on my own and this app solved those problems for me.

Emu Oil
United States
2 months using the app
August 31, 2015

Works quite well, and most importantly effective. Already got 450 dollars sales for 20 dollars ad.

I hope guys at Retargetapp will enable us to change the copy of ads and maybe photos as well on our own.

Woodstone
United States
7 days using the app
March 6, 2016

This app is pretty great and the support is great too. In the last 2 months I've spent $28 and brought in $531. I'm going to try raising my daily budget to see what happens. I was tempted to move my FB retargeting over to AdRoll, but I'm sticking with RetargetApp for now.

Trees For A Change
United States
4 months using the app
March 31, 2016

By far the BEST app I've added to my Shopify store! Super easy to setup and I started seeing results within 24 hours. I think this is a must-have tool for anyone running a store on Shopify. Incredible ROI and excellent customer service! I could not be any happier and highly recommend.

Alley Rae Apparel
United States
9 days using the app
June 9, 2015

Quick & easy app to setup Facebook retargeting.

We've been testing the app for a few days now and we're very happy with the initial results!

A little more conversion metrics would be nice though, so we can see what orders were placed using the retargeting channel.

Highly recommend this app!

Stoked Boardshop
Belgium
6 days using the app
September 24, 2015

Really amazing app. Pavlo gives fast and competent customer service and advice. We just finished our first campaign spending $50 to make $653 in sales. That's 1206% return of advertising spent. We just launched our second campaign with double the advertising spent and are very excited about the potential of this app. Thanks Pavlo and Retargetapp!

Adelie 2
Denmark
24 days using the app
Edited June 1, 2017

We have used this app for several years and LOVED it—nothing sketchy has ever happened—however as below comments mentioned, we also received a random $9000 charge on May 31. Fortunately it was refunded within a few hours, before we had even reached out. Hoping they address this issue—and double hoping it was a one-time error that has been eliminated.

Buti
United States
Over 1 year using the app
Ad Intelligence INC (Adwisely) replied March 13, 2019

First of all, I would like to say that we at RetargetApp really appreciated your loyalty and would like to apologize for the problem you had experienced.

Indeed, it was a one-time issue, and it won't happen again as we have significantly improved our app since then. In a new version of RetargetApp, you are billed directly by Facebook and Shopify. Moreover, you can check your ads performance directly in Ads Manager.

If you would like to try the new RetargetApp, please, let me know - I will personally help you upgrade.

Alex from RetargetApp

October 28, 2015

Great idea.Easy to use. Excellent customer service! It is refreshing to have actually someone on the line that knows what they are doing and help you in real time :))))
Will use that app for a long time since it is extremely practical and actually brings "lost" visitors back to your store.
Best to you kind people from RetargetApp customer service :)

Bashert Jewelry
United States
About 1 hour using the app
March 2, 2021

I used the Retarget app and just within the trial period only I'm getting 800% + ROAS. It's quick and super easy to set up. With the option of also finding new prospects, this app is a must have for Facebook marketing! The support team is quite responsive and helped me set up the campaign without any difficulties. Hoping the app bring in new features to set up Instagram only, or placement type campaigns.

Bigsmall.in
India
Over 1 year using the app
Ad Intelligence INC (Adwisely) replied March 2, 2021

Thank you for the great review! 😊 We appreciate a lot you're taking the time to share your experience with RetargetApp 🎉

March 25, 2016

RetargetApp is an easy solution for any store that wants to increase sales! It helps us a lot and we do not spend much time on setting targeted ads one by one. Moreover, this is a great tool for those who is not proficient with this type of marketing. We have been using it for 4 months+ and plan on using it for much longer. Thanks to the team of RetargetApp for an amazing tool that saves time, money, and maximizes ROI.

Zinvo
United States
3 months using the app