Reviews (189)

Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this ads tool as driving strong ROI, often reporting 3–11x ROAS and major boosts in traffic and revenue. It’s praised for simple “set it and forget it” retargeting and prospecting on Facebook, Instagram, and sometimes Google, especially for those without ad expertise. Many highlight proactive, hands-on support with campaign strategy, custom audiences, catalog cleanup, and Google Smart Campaigns, calling it a no‑brainer for Shopify stores.

January 4, 2022

Valeria from the customer support team was such a great communicator and put all my hesitancies to rest. Customer support is what really separates this app from the rest!

Venter Visuals
United States
3 days using the app
Ad Intelligence INC (Adwisely) replied January 5, 2022

You put a big smile on our faces 🤗. Valeria and all our Support team are happy to be of assistance.

Edited November 24, 2019

I used this app to help me with facebook retargeting ads - as I find them confusing to sort out myself. It is great and so easy to use, and I love it. Would highly recommend.

BabyCaterpillar
New Zealand
12 days using the app
Ad Intelligence INC (Adwisely) replied December 9, 2019

We are happy to see that you enjoy using RetargetApp 🤗
Yes, we have fully automated the ad creation and optimization process. Also, our experts are always happy to help you 😉

Edited January 19, 2020

Easy to use app and get some results so far. After 10 days install, i got 13X returns from ads spent, not bad ($300 ads spent and got $3900 revenue). I wait for a month full to see how this improves more.

HeliDirect
United States
10 days using the app
Ad Intelligence INC (Adwisely) replied January 20, 2020

Thank you for sharing your experience with us 😃. We are constantly working on adding more features that help businesses like HeliDirect sell more.

November 24, 2020

Great app, the results are very good, Roes of my campains using this app is usually above 3 that is very good to my store.
Moreover the team is absolutly great, always answer fast and help with any problem i had.

Chic Affair
Israel
13 days using the app
Ad Intelligence INC (Adwisely) replied November 27, 2020

We are glad to know that! Thanks for your feedback and may your further experience be at the same highest satisfaction level.

May 31, 2023

Amazing customer service and will help you with anything you need. We used this service for over two years. We had trouble with our Facebook account so now we've had a look at alternative options but this app will work for you.

Modern Metal Detectors
United States
Almost 3 years using the app
Ad Intelligence INC (Adwisely) replied May 31, 2023

We greatly appreciate your kind words and it was our pleasure to serve you! Thank you! 💚

September 23, 2020

I have used this app for the first 14 days following its recommendation of $30 per day of ad spend through Facebook, and I am at 309% ROI as of today with 20 confirmed sales through this app. So far it looks VERY promising as we head into the holiday shopping season.

The Reformed Sage
United States
15 days using the app
January 18, 2022

Retarget is the AMAZING! The developers regularly reach out personally and keep an eye on your campaigns for you. It is like having your own personalized ads manager on call 24/7, you have to try it to believe how good it is! My retargeting ads through this app are currently making at least 5x ROI. I can't recommend this app enough, 10 stars!

LSP Actions by Lemon Sky
United Kingdom
4 months using the app
Ad Intelligence INC (Adwisely) replied January 18, 2022

Wow, thank you! That is a very kind review 😊. We're very pleased to hear that your experience with Adwisely (RetargetApp) and the team is great, we couldn't ask for more 💚.

November 20, 2022

Used the app during trial period and lost £350 and got 1 sale , they couldnt get basic conversion tracking work. The keyword targetting was all really of the quality of a novice. I would strongly recommend to stay away from this company. Its useless. I manually advertised and got 3 sales myself with my very basic knowledge. So this app is crap! don't waste your money or time!
Couldnt fix basic tracking issues, gave multiple time to the team to fix it with full access to all my account.

Karpāsa London
United Kingdom
14 days using the app
Ad Intelligence INC (Adwisely) replied November 21, 2022

Thank you for your review. As we mentioned in our conversation, every new campaign we or you launch needs to pass the learning phase. In your case, you just needed to wait some time to get a stable ROAS on Google. You paused the campaign right after the first conversion was recorded in the account, that's why Google didn't have the opportunity to gather data for testing and optimizing.

Since the personal campaigns you run for some time are already optimized, they can show the results faster.

As for the tracking. You have several tags on your website (including your personal ones) that didn't work. The issue was already solved by our team, but we recommend you have a look at your personal tags since they also had an issue with the conversion value.

Best regards,
Oleksandra Deikun,
Adwisely

Edited September 28, 2020

Just installed this app on our website and in under a week its already returned x 3 1/2 revenue on ad spend. Its taken the time out of trying to target people on Face book as it all happens automatically. Love it. The Only feedback is that it wouldn't allow me to set up till i had 100 visits per day which i didn't like as I was just under so lost opportunities and took a little while to "approve" my access to app... Otherwise fantastic! Would recommend. Great for stores that are selling online.

Kaiko Fidgets
Australia
20 days using the app
April 28, 2022

The best retargeting app that I've used (and this is the 4th one I've tried.) Adwisely offers great value for the money. My ROAS is consistently good to excellent. They have account managers who email personalized recommendations about every week. I was happily surprised at the personalized help. I did need assistance pulling my wholesale products from my ad catalog & my account manager had this task completed in 10 minutes. I'm very pleased all around and think the value for the price is excellent!

Yarn Love
United States
3 months using the app
Ad Intelligence INC (Adwisely) replied May 5, 2022

Thank you for the great review! We’re so happy you loved Adwisely! 😃