Nabu: Google Ads Pixel
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Reviews (489)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is very easy to set up in minutes, with smooth integration into Shopify and Checkout Extensibility. Many report accurate, reliable conversion tracking that fixes persistent data issues and simplifies Google Ads configuration and pixel management. Support is frequently praised as fast, friendly, and hands-on, guiding merchants through setup, troubleshooting, and pixel migration. Ongoing improvements and dependable tracking make it worth the cost.
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Be careful, app doesnt support google consent mode proof, eventhough the app has this function. My website is flagged as not being consent mode proof for google, and my conversions are not being tracked, messing up my whole ads account!!
Be careful, app doesnt support google consent mode proof, eventhough the app has this function. My website is flagged as not being consent mode proof for google, and my conversions are not being tracked, messing up my whole ads account!!
The app did not track conversions properly and the data was inconsistent with our Google Ads results. There are other apps that handle Google Ads and pixel tracking much better and more reliably.
Support was also disappointing. When we encountered an issue, we were promised a 3-month refund, but only 2 months were issued and the commitment was not honored. The discussion went back and forth without resolution and ended up wasting a lot of time.
Overall, the experience was frustrating and may lead to lost ad spend if tracking is not accurate. Merchants should be cautious before relying on this app for Google Ads tracking.
Conversion tracking stop working out of nowhere and CPA went through the roof. Customer support is non-existent. Don't use this app if you don't want to see your business dying overnight because of malfunction conversion tracking
Hi Flourish Presets and Team,
We’re really sorry to hear about your experience. We know how important accurate conversion tracking is, and we never want our app to cause stress for your business. Our support team is here and ready to help you get this fixed quickly.
If you can reach us at support@adnabu.com or through the in-app chat, we’ll prioritize your case and work with you to restore tracking immediately. Thanks for your feedback — it helps us improve our app and support.
Regards
Sampy
Team AdNabu
Not a good app at all. They dont what is happening among themselves for my account.
Dear Ammpoure,
Thank you for your feedback, and please accept our apologies for any inconvenience you encountered during the process. I understand our team's responses were different, but trust me, both seem to solve your issue.
We have emailed you several times to try to understand and resolve any issues you may be experiencing. If you are willing to try again, we would happily assist you with setup and ensure a smoother experience.
Thank you very much for your understanding, and we look forward to providing you with an improved experience.
Sincerely,
Sampy,
Team AdNabu
2nd time, noticed that the app was broken, no notification, no proper response. Dont know how long it was broke. All along we had been paying the bills though.
The support is among the best out there. However, the app had an issue that lasted about a week where every site visit was incorrectly counted as a conversion. As a result, Google interpreted this as a large number of conversions happening, which caused a significant amount of ad spend on traffic that didn’t actually convert.
During that period, our ad spend doubled while our actual conversions dropped by around 60%. This also disrupted our campaign algorithm, and we lost many sales while the algorithm had to relearn and recalibrate after the incorrect conversion tracking.
Unfortunately, the only response we received from the support team was simply “we’re sorry.”
Estimado administrador y equipo de COC-Online:
¡Muchas gracias por tomarse el tiempo para dejar una reseña tan positiva! Nos complace enormemente saber que tuvo una excelente experiencia con nuestros servicios de aplicaciones.
Nuestro equipo se dedica a brindar el máximo nivel de profesionalismo y eficiencia, y es fantástico saber que hemos superado sus expectativas. Su satisfacción es nuestra máxima prioridad y seguiremos trabajando arduamente para mantener los altos estándares que espera de AdNabu.
¡Gracias de nuevo por elegirnos!
Atentamente,
Ashwitha A.
Equipo de AdNabu
it just stoped working and i could not acces the page nothing just black screen and a error not restricted
Dear Not for Tomorrow and Team,
Thank you for your feedback, and please accept our apologies for any inconvenience you encountered. Our app was experiencing downtime at the moment, but it was fixed soon.
We have emailed you several times to resolve any issues. If you are willing to try again, we would be more than happy to assist you with setup and ensure a smoother experience.
Thank you very much for your understanding, and we look forward to providing you with an improved experience.
Sincerely,
Sampy
Team AdNabu
Support indisponible. Je désinstalle.
Cher administrateur et équipe de Bijoux Chrétiens,
Merci pour vos commentaires et veuillez accepter nos excuses pour tout inconvénient que vous avez rencontré lors du processus d'installation. En raison de vacances récentes, nous n'avons pas été en mesure de répondre aussi rapidement que nous l'aurions souhaité et nous nous excusons pour tout retard que cela pourrait avoir causé.
Nous vous avons contacté à plusieurs reprises par e-mail dans l'espoir de comprendre et de résoudre les problèmes que vous pourriez rencontrer. Si vous êtes prêt à réessayer, nous serions plus qu’heureux de vous aider avec la configuration et de garantir une expérience plus fluide.
Merci beaucoup pour votre compréhension et nous sommes impatients de pouvoir vous offrir une expérience améliorée.
Cordialement,
Ashwitha A.
Équipe AdNabu
for us it doesent work well, we got several conversions in google Ads and they doesent count. The Support tried to help but we allready got this problem :-(
Dear Philipp,
We are really sorry to hear that our app didn't meet your expectation. We would also like to assure you that all the orders from your website were being passed to google by our pixel. However, the rest depends on the Google's response. The pixel will only be able to display conversions if Google finds those orders to be coming via the clicks on your Google Ads campaigns.
The actual tracking is calculated by Google. The pixel only sends the orders' details to Google and displays conversions as per Google's response.
We would definitely like to learn more about your specific concern and make it right. We would really appreciate if you will consider booking a meeting with us. So that, we can address your concerns on the call directly.
Looking forward to hearing from you!
Warm Regards,
Neha Singh
