AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,507)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

October 22, 2026

Daman not only resolved my issue for me, but he clearly described the cause.

SILCA
United States
Almost 5 years using the app
October 22, 2026

Daman was very helpful and quick to response. Really appreciate his help to resolve our issue quickly.

Blueair
United States
3 months using the app
October 15, 2026

Daman was a great help with helping me figure out some account configurations. Made the process smooth and easty.

Everyday Better Club
Canada
About 23 hours using the app
October 14, 2026

Really great support from Damandeep

Progurt
Australia
Almost 12 years using the app
October 12, 2026

Daman was very helpful and solved my issue swiftly, even hopping on a call with me so we were able to share screens.

Agende
United Kingdom
About 1 month using the app
September 16, 2026

I've worked with Shivan and he is responsive, knowledgeable, and always willing to help and answer questions. He takes the time to understand the problem, provide clear guidance.

Moose Knuckles
Canada
4 months using the app
June 11, 2026

The app is really good, however to get this with Royal Mail you need the Premium and Enterprise plans.

Sadly given the size of our store, this would make this Shopify add-on too costly to oconsider these plans.

That said the app looks fab and has a lot of capability I am sure

Eds Hair
United Kingdom
22 days using the app
June 2, 2026

Vibhanshu was very helpful in resolving an issue quickly that was causing our customers to increase open tickets by 20%. Overall aftership tracking has helped streamline our notification post purchase process.

Big Joe
United States
Almost 2 years using the app
July 7, 2026

The information I requested was provided in a timely manner. My questions were answered quickly.

EMK Skincare
United States
Over 1 year using the app
June 28, 2026

We had an amazing experience in receiving support and assistance in setting up this app and ensuring it worked correctly, and the representative Chaitali Saha was extremely knowledgeable and competent in providing assistance.

JAG Universal Collection
United States
About 1 year using the app