FormCRM Contact Form Builder

FormCRM Contact Form Builder

Reviews (88)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 9, 2026

This app is so functional and it has fantastic flexibility. I reached out to support for help rearranging steps on a multi step form, and the team was super responsive and helpful. They ended up having to help me do some things to the form, and even went in and completed it for me. On a weekend. Their responsiveness is unheard of! Highly recommend this fantastic app and their unmatched customer service.

Edenish Acres
United States
19 days using the app
Axilweb Limited replied May 20, 2026

Wow, thank you for the kind words! 😊 We're so happy our team could jump in and get everything sorted for you, even on a weekend! That's just what we do. Your satisfaction means everything to us, and we're thrilled the app is working great for your multi-step forms. Thanks for recommending us!

April 27, 2026

Impressed at the speed that the support came when I was having trouble with the app, so I'm very happy with that.

Unirack Protect
Australia
About 2 months using the app
Axilweb Limited replied April 30, 2026

Thanks for the kind words. Glad our support team could step in quickly and get things sorted for you. We’re always here if you need anything further.

June 5, 2026

Great and fast help. Even chagend some features for us!

Buadep
Germany
3 days using the app
Axilweb Limited replied June 17, 2026

Thank you, Buadep! We're here whenever you need us. 🚀

May 26, 2026

Was great! Thank you

My identity is beauty
United States
About 1 month using the app
Axilweb Limited replied June 16, 2026

Thank you for the kind words and for being with us! We're always here if you need anything. 💜

January 27, 2026

FormCRM has been a really solid addition to our Shopify setup. It gives us the flexibility to build custom forms for things like wholesale registration and other workflows without feeling limited.

The team has been especially great to work with. They are helpful, responsive, and open to feedback, and it is clear they are actively working on adding new features over time.

If you are running a Shopify store and need more advanced form functionality with a team that actually listens, FormCRM is definitely worth checking out.

Define
United States
8 days using the app
January 26, 2026

We have a wide range of complex inquiries and FormCRM has made it easier to handle our incoming requests. The developers are quick to implement new features based on our suggestions and provide support when required. We highly rate this form builder app!

Boxes 24
Australia
2 months using the app
Axilweb Limited replied May 20, 2026

Thank you so much for the lovely review! 🎉 We love hearing that FormCRM has made it easier for your team to handle complex inquiries. Your suggestions help us build a better product, and we'll always be here to support you. We truly appreciate your trust in us!

November 20, 2025

FormCRM AI Custom Form Builder is an outstanding app!
Creating custom forms for my Shopify store became super easy and fast — no coding required at all. The interface is clean, user-friendly, and the app offers all the essential features you need, including spam protection and flexible field options.

What I loved most is the quick and helpful support team. They responded fast and solved my issue perfectly, which made the whole experience even better.

Overall, this app is powerful, free, easy to use, and backed by excellent support.
Highly recommended — 5 stars!

Avery Dennison Corporation
United States
14 days using the app
Axilweb Limited replied December 10, 2025

Thank you for the review. I appreciate you taking the time to write this.

October 24, 2025

Building was super easy. When I needed support with the set up on my store I got it super fast. The only problem is some translation problems when you change the page language from English to any other language.

Hot Rod Riderz
Sweden
About 20 hours using the app
Axilweb Limited replied November 4, 2025

Thanks for the detailed feedback. The translation issue has been resolved in the latest update.

September 11, 2025

I’ve been using it on my Shopify store and it works seamlessly. The features are exactly what I needed, and the setup is very straightforward. What makes it even better is their fantastic customer support — quick, friendly, and always willing to go the extra mile to help.

Angels of Amsterdam
Netherlands
14 days using the app
Axilweb Limited replied November 4, 2025

Appreciate your detailed feedback. Great to know the app performs smoothly and our support team made a strong impression.

August 4, 2025

We were looking for form builder that was easy and quick to set up, had conditional logic, notifications, and form layouts that would fit with the aesthetics of our site. We are very pleased with how FormCRM checks all boxes.

The built-in AI creates accurate forms that need very little adjustments, if any. The form status feature (new inquiry, in progress, reviewed, etc.) is a valuable plus as it allow us to quickly follow up on each submission within the app, without having to manually export and consolidate data elsewhere.

We had a few questions during the implementation, and the support we received from the customer service team (thank you Adnan!) was excellent.

We absolutely recommend this app!

WHITE TURTLE BEAUTY
Canada
8 days using the app
Axilweb Limited replied August 8, 2025

Thank you for the wonderful review! We’re delighted FormCRM’s AI, tracking, and design features are helping streamline your workflow. Our team truly appreciates your kind words, and we’re excited to keep supporting your success!

— Adnan