FormCRM Contact Form Builder

FormCRM Contact Form Builder

Reviews (88)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 7, 2026

Had a minor issue connecting Mailchimp initially, but support resolved it fast and were super friendly throughout. The app itself is very intuitive, everything works exactly as expected now. Much appreciated!

RouteGuard
United States
6 days using the app
July 5, 2026

After trying several form solutions, this is the one we’ve decided to stick with. It strikes a great balance between flexibility, reliability, and ease of use, and the support has been exceptional whenever we’ve had a question or needed a small customization.

A few things that really stood out:

1. The setup process was smooth, and most of what we needed worked right out of the box without requiring complex configuration.

2. ⁠We noticed that after submitting and reloading the form, one conditional file upload field wasn’t resetting correctly because the checkbox state wasn’t being triggered. We reported it, and the team fixed it promptly.

3. ⁠The custom SMTP option is a huge plus. Being able to send emails from our own domain makes everything look more professional and has noticeably improved email deliverability.

4. ⁠It’s easy to match the forms with our store’s design. We used both the app’s Custom CSS feature and a few adjustments in our Shopify theme, giving us complete control over the appearance.

We’re currently using the Premium plan, which offers far more functionality than we need today while leaving plenty of room to expand in the future. It’s a solid app backed by a responsive team that genuinely listens to feedback and resolves issues quickly. Definitely recommended.

MakeSquid
United States
4 days using the app
June 29, 2026

Setup and support are excellent, and the installation process is seamless. I really like the manual customer approval feature and the form builder, which makes it easy to create custom forms. I also appreciate an app that provides outstanding support while helping me grow sales and improve customer service more efficiently.

Backtosomalia
United States
15 days using the app
August 12, 2026

This form app is feature-rich and easy to customize. Shoutout to the support team for super quick support. They fixed all my email setup problems step by step, couldn’t ask for better service.

Paula und Paul
Germany
1 day using the app
Edited July 28, 2026

Really great form app and it's my go-to. Support is fast and genuinely effective, too. Rafi recently helped me out a ton. Good people there.

Aire Valley Golf Balls
United Kingdom
15 days using the app
Axilweb Limited replied July 29, 2026

Thanks so much! Being your go-to form app means a lot — and I'll pass your kind words on to Rafi. We're always here if you need us.

September 12, 2026

They are wonderful! Very efficient :) They resolved my request in just a few minutes! I was searching for all possible solutions, and they completely met my needs. Perfect service! I love it , highly recommend! And it's freee!!!!!!!!!

KitClub
Netherlands
24 days using the app
September 9, 2026

Really pleased with both the app and the customer service. Recommended!

CATTOLOGY SMART PET SOLUTIONS
United Kingdom
4 days using the app
May 8, 2026

Great and fast customer service. We use the forms for several different purposes, and we’re very happy with the integration options and the overall format.

Brandengrave
India
2 days using the app
Axilweb Limited replied June 16, 2026

Thank you for the great review! Love hearing that you're putting the forms to work across different purposes, and that the integrations fit your setup. That's exactly what we built them for. If you ever need a hand or have a feature in mind, just reach out — we're always happy to help. 🚀

March 11, 2026

Very fast customer service and solved my issue. Great thanks

UK REVOLUTIONS
United Kingdom
4 days using the app
March 5, 2026

Always quick to help with my needs, whether it is my issue or something that needs to be fixed in the app. I really enjoy this app.

SAFIA BY SSK
United States
2 days using the app