Aide: AI Agent & Chat

Aide: AI Agent & Chat

Priser
Gratis abonnement tilgængeligt. Mulighed for gratis prøveperiode.
Bedømmelse
5,0 (2)

An AI agent that answers shoppers from your products, policies and orders, and hands off the rest.

Aide's AI agent answers shoppers in Aide Chat on your storefront and in your Gmail inbox. It replies from your products, your store's policy and help pages, and the shopper's own orders. Once the shopper confirms, it can cancel an order, change the address or start a refund, within limits you set. When a shopper needs a person, Aide hands the conversation to your team in the Aide inbox with a summary. On Pro and Scale plans, Aide can also work inside Zendesk, Gorgias or Front.

Aide's AI agent answers shoppers in Aide Chat on your storefront and in your Gmail inbox. It replies from your products, your store's policy and help pages, and the shopper's own orders. Once the shopper confirms, it can cancel an order, change the address or start a refund, within limits you set. When a shopper needs a person, Aide hands the conversation to your team in the Aide inbox with a summary. On Pro and Scale plans, Aide can also work inside Zendesk, Gorgias or Front. mere
  • AI agent answers from your catalog, policies and the shopper's orders
  • Cancels, refunds and changes orders, with approval rules you control
  • Chat embed for your theme, with your colors, fonts and launcher
  • Hands conversations to your team in the Aide inbox, with a summary
  • On Pro and Scale plans, works inside Zendesk, Gorgias or Front

Indeholder tekst, der ikke er oversat

Vis oversættelse

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Priser

Vælg det abonnement, der passer bedst til din virksomhed.

Free

Gratis

Funktioner

  • 150 AI replies a month
  • Aide Helpdesk free for up to 2 members
  • Unlimited human conversations
  • Aide Chat on your storefront
  • AI Agent answers from products & policy
  • Order lookups, refunds and cancellations
  • Learns your full catalog, no limits
  • 1 store, Powered by Aide branding

Starter

$39 om måneden

eller $372 om året, og spar 21 %

Extra AI replies $0.15 each, up to $110 a month

Funktioner

  • 1,000 AI replies a month
  • Preview replies before going live
  • Unlimited team members, human replies
  • Everything in Free
  • Copilot drafts for your whole team
  • Full catalog, no product limit
  • Aide Helpdesk with Gmail
  • Custom branding on Aide Chat, 1 store

7-dages gratis prøveperiode

Pro

$149 om måneden

eller $1,428 om året, og spar 20 %

Extra AI replies $0.10 each, up to $350 a month

Funktioner

  • 4,000 AI replies a month
  • Connect Zendesk, Gorgias, or Front
  • Everything in Starter
  • Up to 3 stores
  • We set it up with you on a call
  • Security questionnaire support

7-dages gratis prøveperiode

Scale

$499 om måneden

eller $4,788 om året, og spar 20 %

Extra AI replies $0.07 each, up to $1,000 a month

Funktioner

  • 15,000 AI replies a month
  • Everything in Pro, unlimited stores
  • Dedicated account lead
  • Monthly performance review
  • Bi-weekly reviews through peak season
  • Security review support
  • BAA available

7-dages gratis prøveperiode

Indeholder tekst, der ikke er oversat

Vis oversættelse

Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

Anmeldelser (2)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 100 % af bedømmelserne er på 5 stjerner
  • 0 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
2. september 2024

Our team is super happy with Aide! We currently use Zendesk and as such needed an AI solution that works with our existing CX platform and allows us to fully leverage our Shopify data to cut down support times and costs. Aide was a perfect fit as it integrates with both and seamlessly helped our agents get through tickets faster and automatically populates ticket fields on Zendesk!

Patchstore24
Tyskland
Cirka en måned bruger appen
12. april 2024

We have been working with Aide for a couple of months now and they have been exceedingly responsive and helpful to our needs. Throughout the process, the Aide team has taken our feedback well and made this as smooth as possible.

Wicked Clothes
USA
Cirka 2 måneder bruger appen
Aide Superintelligence Corporation svarede 16. april 2024

Thank you so much for the wonderful 5-star review! We're thrilled that Aide has been a smooth and successful solution for your business needs!

We're committed to providing excellent service and support, and your feedback helps us do our best! Thanks for sharing your feedback and positive experience working with Aide!

Support

App-support leveres af Aide Superintelligence Corporation.

Ressourcer

Udvikler

Aide Superintelligence Corporation

Suite 2400, 333 Bay Street, Toronto, ON, M5H 2T6, CA

Lanceret

1. februar 2024

Dataadgang

Denne app skal have adgang til følgende data for at kunne fungere i din butik. Se hvorfor i udviklerens politik om beskyttelse af persondata .

Se kundedata:

Følsomme data, enheds- og aktivitetsdata

  • Følsomme data

    Navn, mailadresse, telefonnummer, fysisk adresse

  • Enheds- og aktivitetsdata

    Geolokation, IP-adresse, browser og operativsystem, browseradfærd, cookie med klient-id

Se data om medarbejdere og bidragydere:

Butiksejer

  • Butiksejer

    Navn, mailadresse, telefonnummer, fysisk adresse

Se og rediger butiksdata:

Kunder, produkter, ordrer, butiksanalyse, Webshop, Shopify-administratorpanel

  • Se kunder

    Browseradfærd, kundedata

  • Se produkter

    Lagerbeholdning, produkter, kollektioner

  • Rediger ordrer

    Ordreklargøringer, al ordrehistorik, returneringer, forsendelsesoplysninger, ordrekladder, klargøring, der administreres af shopejer, ordreredigeringer, tredjepartsklargøring

  • Rediger butiksanalyse

    Webpixels

  • Rediger Webshop

    Tema, Sideindhold i webshop på en sti, der styres af appen

  • Se Shopify-administratorpanel

    Juridiske politikker

  • Se andre data

    Lokationer, Indstillinger for Shopify Markets

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