Zopi: AI AliExpress Dropship
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Reviews (294)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants call this a game changer for AliExpress‑based dropshipping on Shopify. They say it simplifies product research, import, and auto‑fulfillment, saving hours and making order placement “pretty easy.” The browser extension and variant mapping are praised, along with strong product quality and reliable suppliers. Merchants consistently highlight fast, patient 24/7 live chat support that quickly resolves issues and offers growth advice, and many plan to keep using it long term.
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I recently had my first order fulfilled through the Zopi Fulfillment Service. As someone unfamiliar with the process, I truly appreciated the guidance and support from Ross and the rest of the team. Thanks to their help, everything went smoothly—no issues at all!
A big thank you to Ross for being so helpful! Working with the Zopi team and using their app has simplified my business operations. It's an incredible asset to my e-commerce store—no question about it.
I'm excited about our partnership's potential and look forward to watching it grow. Once again, thank you to Ross and the amazing Zopi team!
Zopi Dropshipping has been fantastic The platform is easy to use, the product quality is excellent and the customer support is amazing always quick and helpful. Highly recommended for anyone looking to streamline their dropshipping business
While listing products to my store, I encountered product status as "sold out" when clearly there were a large inventory of the product. I worked for hours trying different settings and researching different sites to figure out how to correct this error. Finally, I decided to contact ZOPI via chat not expecting much help. To my surprise and delight, a representative responded and assisted me perfectly. I am new at dropshipping and basically a layman with the terms needed to explain my issue. Alice not only understood my dilemma, but assisted me and resolved my issue in less than an hour. Very friendly and knowledgeable made the experience exciting. All my concerns and would have taken less time to resolve if I was more familiar with the platform. I truly recommend ZOPI for newbies such as me and advance users. Thank you for hiring knowledgeable and friendly people to represent your company. Alice is an asset to your continued success for the future .
Their system has serious problems. When checking out to pay for Aliexpress orders we are called to pay much more that the estimated cost in their product center. I was trying for hours to sort this out and get a reasonable reply for this problem and their support had no clue. And they will no even refund our subscription.
P.S. After talking with support supervisor they admited that they are geared towards USA market and their defaults are fro USA therefore their automations are of no use to other countries.
Dear Customer,
We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service.
Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth.
We hope to receive a response from you so that we can provide you with the assistance you need.
Thank you for your trust and we wish you all the best!
Sincerely,
The Zopi Support team.
Hard to test the app because the free plan does not include most features, the app is super super expensive, for $50/ month you can import only 500 products and monitor price & stock for only for 50 product. this means they charge $1 per product sync , it is extremely expensive, who can afford that ? other apps offer 5000 products with stock & price sync for the same price.
Hi Soubhi!
Thank you for submitting a review for our app! We greatly appreciate your feedback as it helps us in enhancing the overall app experience for our users.
Our team is committed to addressing any concerns or issues you may have encountered. Rest assured, one of our agents will be reaching out to you shortly via email to discuss your feedback in more detail.
We value your input and look forward to hearing from you soon.
Best regards,
Ali Orders team
This app is terrible. What they don't tell you is that it doesn't work without the chrome extension, then you have to match the store email to the extension login for it to work. Then you have to wait countless hours for support which feels like a bot. In good faith, I bought the first month at 19.99 and within 15 minutes it wasn't going to function. I was then asked to wait 12 hours, then 24 hours and now it just doesn't work cause Ali Express had made changes. This has been a disaster and the worst part is support pointed to a url and told me I can't have a refund cause they don't do that. I think it's borderline criminal behavior and I will alert Shopify to these questionable terms.
Hi Chris,
Thanks for leaving a review for us! We take the feedback from our customers very seriously in order to improve the service.
Our team is committed to addressing any concerns or issues you may have encountered. It's a pleasure for us since you are still here (not many people did that after a bad first experience), and one of our agents has reached out to you to discuss your feedback in more detail.
We value your input and look forward to hearing from you soon.
Best regards,
Ali Orders team
Daisy was a wonderful person! She was kind and very helpful. She helped from the minute go and took the whole process off my hands! Will definitely like to help me again if I have any further issues.
Incredible app for Shopify business owners. The userface is incredibly easy to use and has very useful features. The support from ZOPI is INCREDIBLE. I am beyond impressed by their ability to immediately solve issues. They are always very helpful and always completely understand what I am trying to solve, which results in my issue being resolved immediately. Highly recommend ZOPI to everyone.
Today I received one order and after placing the order customer requested to change the Color of the product. I have contacted in customer care and Ms. Ross assigned me for today and she helped me a lot by making the modification into the order and she explain me the whole process step by step and that's how i fulfilled my order today. Once Again Ms Ross thank you so much your support and cooperation.
By far the greatest app I’ve used for drop shipping. I recently needed help fulfilling orders, Paula from the support team was so helpful, she sound me another supplier that could fulfill my orders and mapped it to my shopify store.
All the done in minutes.
Thank you