Reviews (365)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a cornerstone for discount strategy, boosting sales and average order value with bundles, free gifts, volume and tiered discounts, BOGO, cart rules, and wholesale pricing by customer tag. It’s praised for reliable Shopify POS support, complex rule options, and a clean, stable interface. Many highlight excellent, fast support for theme integration, POS setup, and custom code, and continue to recommend it long term.
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This app has far exceeded our expectations and outperforms any other app out there. Their live chat is great, near instant responses on emails and follow ups are exceptional. I've dealt with Swati a lot and their knowledge and experience has been a pleasure to deal with.
excellent support, solved my minor issue for me and was fast to respond, helpful and professional. Highly recommend this app and company
A very good, it works well and loads quickly. Support is very helpful and efficient. It could be improved with some import/export functionality and the ability to move products between discount offers. At the moment, it can be hard to locate which offer a product is in, which is why an export could help. Overall, definitely recommended and a cornerstone of our store.
Horrible experience!!!! They left an automatic discount on and we had to cancel out over 15 real orders!!!! AND they broke our cart code!!!!!!!! this app is like a VIRUS!!!!!
We sincerely apologize for the experience and understand the frustration caused.
Our team investigated the issue immediately and remained in direct communication with the merchant throughout the process.
During the review, we identified that the store was using subscription-product functionality, which is currently not fully compatible with the AIOD app discount system in certain cart scenarios. Because of this limitation, the discount behavior may not function as expected with mixed or subscription-product carts.
We would also like to clarify that AIOD applies discount functionality only and does not directly control storefront cart quantity behavior or core cart logic.
Even though the app has now been uninstalled, we truly appreciate the feedback shared. Cases like this help us continue improving compatibility handling, safeguards, and the overall merchant experience.
We sincerely wish the merchant and their store continued success moving forward.
We have just installed this app and could not be happier with the results. We did have to contact the support to make sure it was working because the installation was that easy we were not sure it worked. Support was online within seconds and double checked everything for us. They were quick and very knowledgeable. I think this was a great decision. UPDATE- I have been working with AIOD for several months now and everything works perfectly. Support is quick and attentive. I would still highly recommend this app.
The app lacks flexibility for more advanced promotions. For example, if you want to run an either-or promotion where only the best discount applies instead of stacking multiple promos, the app is unable to support this.
I wasn’t very familiar with it at first and couldn’t figure out the issue, but after contacting customer support, I received an immediate response. It didn’t affect my website’s promotional campaign at all, which made me feel very reassured. With other plugins I used before, communication could only be done through email, which was very inefficient. With the help of their support team, the discount setup worked smoothly.
Worst app I’ve every tried. No customer support (AI does not even answer, and then ends chat before any answer), but it does have this annoying and deceitful chat icon that makes it seems like I have a message, but instead opens browser window to the useless chatbot. The app does none of what I need; show before/after prices, free shipping bar. and after creating a dysfunctional upsell popup it’s impossible to delete it and start fresh.
We’re truly sorry to hear about your experience. Just to clarify — we don’t use any AI chatbot for support. Our support team is 100% human and available 24x6 to assist you personally.
It sounds like there may have been a technical issue preventing you from reaching us, and we’d really like the chance to help resolve your concerns.
Please reach out to us directly at chirag@cirklestudio.co so I can assist you right away.
We appreciate your feedback and will do our best to make things right.
Great tech support! I had problems adding a tiered discount based on a dynamic collection, contacted their tech support and they quickly resolved my problem (I configured my dynamic collection incorrectly). The app is powerful as it gives me many options to match the discounts to our business model.
Follow up - I had a problem where my developer caused a problem with this app, the AIOD team quickly fixed it for me. They're Wonderful!
I have had some issues with being charged after I cancelled the app - like a month after - which was not great. But once I reached out to the support through here (through the chat I wasn't able to solve it) I am happy to report I was refunded quickly. It is an app that I have used and it has worked well in some scenarios but not as well in others, but all in all it's a good service and does a lot.
Thank you for sharing your experience with your valuable time! We’re sorry for the inconvenience you faced with the post-cancellation charge, but we’re glad our support team could resolve it quickly for you. Actually it is happened because you are not removed the app from your store. We truly appreciate your feedback on where the app works well and where it could improve — it helps us keep making the service better. Thanks again for being a valued user!
