Reviews (364)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a cornerstone for discount strategy, boosting sales and average order value with bundles, free gifts, volume and tiered discounts, BOGO, cart rules, and wholesale pricing by customer tag. It’s praised for reliable Shopify POS support, complex rule options, and a clean, stable interface. Many highlight excellent, fast support for theme integration, POS setup, and custom code, and continue to recommend it long term.

May 23, 2023

The app gave us the functionality we needed. Support has been very responsive to assist and troubleshoot any issues/questions that have come up. Thank you!

OFFHOURS
United States
1 day using the app
February 18, 2022

The operator was very professional, patient and qualified. Thank you very much Chirag. I was also pleased because my request was taken into account very fast.

Osmobiose
France
About 1 month using the app
August 27, 2021

Great customer service by Mr. Patel. Enlightened me on the several features of the application. Looking forward to implementing the features in my store. Thank you!

HOST
Singapore
About 1 hour using the app
May 16, 2023

Amazing service! Support was very patient & helpful. I am very happy that this ap works in conjunction with shopify discounts. I was caught out with a previous ap

rawbeauty skincare
Australia
About 2 hours using the app
Cirkle Studio LLC replied May 16, 2023

We’re really grateful and appreciate you taking the time to share your rating with us. If you need any help we are always happy to help you.

June 27, 2023

Incredibly confusing to set up. You cannot view any colour or text customizations until your discount goes live. Customer service is quite relaxed, to say the least :/.

Stoned Hilda
Australia
About 17 hours using the app
Cirkle Studio LLC replied June 28, 2023

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

Hopefully you can see from our other reviews, your situation is the exception and far from our usual high standards.

Drop a message at chirag@cirklestudio.co to let us know all the details and we promise you will tailor a satisfactory resolution for you.

April 15, 2022

The customer service team gave us great support! Respond in a sec, truly appreciate it!! And highly recommend this app, it really helps to organise the discounts campaign

Mew Mews Fashion
Hong Kong SAR
6 days using the app
Edited November 22, 2023

There were some issues to begin with but they got everything figured out and my customers are having a great experience during BFCM.

2023:
Working even better than last year!

Pin'd Performance
United States
9 days using the app
Cirkle Studio LLC replied November 23, 2022

We really appreciate you taking the time to leave us a review. Your words are motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

March 31, 2022

Fantastic app and fantastic customer support! This app is a game changer for our business and easily allows our trade clients to see their special pricing right from the cart.

KANSO
United States
6 months using the app
February 7, 2023

They have excellent technical support, that's good for us, the customers who use this app, I had some problems, but they solved it quickly, I recommend this app for you to use.

hot sauce market & more
United States
2 days using the app
Cirkle Studio LLC replied February 8, 2023

Thanks for sharing your rating with us and the community. We will share this with the team to let them know how we are doing.

Edited December 1, 2021

Tech support was excellent in explaining some of the app issues and getting it fixed for us. We aren't coders here, so it was super helpful for them to just get it done for us!

The Naked Soaps Co
United States
5 days using the app
Cirkle Studio LLC replied December 1, 2021

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.