Also Bought CBB
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Reviews (372)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably boosts revenue through higher average order values and add-on purchases, often covering its cost quickly. They value the Amazon-style recommendations based on real order history, plus flexible automatic and manual controls for niche products. Many highlight extensive design customization, quick setup that works on most themes, and stable performance on high-traffic stores. Support is frequently praised as fast, hands-on, and open to feature requests.
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What is good:
- The Also Bought block looks nice in our store (both in web and mobile version).
- Relatively easy to install and configure.
- Support team is there to respond.
What is not so good:
- You can configure recommended products manually, but for 1 product at a time. There is no option to do that for a collection. And also you can't duplicate already created manual recommendation and assign it to another product, which would make the process faster. You can either do it for the whole list of your products (including cart) via global recommendations. Or for each product 1 by 1. If you a have lot of SKU in your store, then it's quite a lot of work.
- Another thing is that we wanted to configure certain recommendations for the cart page. But it's not possible yet.
- As mentioned by others, statistics shows the number of products sold via the app, but doesn't specify which ones. So it's kind of useless to be fare.
You can enable tracking, but you will have a note in a packing slip which says "also bought clicked" and you will have to remove that note manually from each order. That's not an option for us.
Overall, I would say it depends on your goal: if you fine with relying on automatic recommendations than you can try it. If you wanted more flexibility, I'm afraid it's not going to be very easy.
Hi Liberty Orchards Team,
Thank you for your valuable feedback; we truly appreciate it.
Regarding product recommendations, our system currently operates at the product level, meaning that creating manual bundles needs to be done individually for each product. However, if you’re seeking a more automated approach, our app provides filtering options that can recommend products based on same collection, product type, vendor, or tags that might better suit your needs.
As for the app stats, our team has already reached out to explain why the actual products aren’t reflected in the built-in stats. This isn’t due to us withholding the data, but rather due to limitations with Shopify. The data we receive is anonymized, and we gather stats via JavaScript calls to our servers. This is the reason why our stats feature serves as a small component within the app, designed mainly to help monitor trends and track overall performance.
We also understand your concern about tracking attributes. Unfortunately, this is Shopify-imposed information, and we have limited control over it. These details are never visible to customers, as they are private and intended solely for merchants. If they’re showing up on your packing slips, we suggest contacting your packing slip software provider to exclude this information from the "additional details" section.
Our team has already sent you an email with more information, and we hope you can take a moment to review it. If you have any further questions or need assistance, please don’t hesitate to reach out—we’re always here to help.
Thanks again, and we look forward to connecting with you soon!
Code Black Belt's Support Team
The app is brilliant and the customer service is probably the best I have seen!
We've been using this for a few years now.
In our most recent request, Luisa was extremely helpful in resolving the issue very quickly. The entire team is always quick to respond and resolve any problems.
5 stars without a doubt!
I've been using both FBT and Also Bought apps to help with the AOV and boost sales. I've been really happy with the results, it is really easy to set up and manage the apps. And the customer support is always very quick and responsive if you need them.
Super easy to install and has been WELL worth the subscription fee! Great product that helps with overall sales without really doing much.
This app is great! It has increased our average order values by making it easy for customers to add complementing products. The customer support is top notch too. They are helpful and fast to respond. We love this app and highly recommend it.
Great app and even better customer support. The team was extremely responsive and helped customize the placement and design exactly how we needed it. Huge thanks to Deepika, Andres, and the support team for going above and beyond!
works well
I'm happy with this app, a lot of customizations, very helpful support
Extremely slow Im thinking of canceling :: we're talking 5+ minutes to load recommendations to the cart
Hello Luminance Skincare,
Thank you for taking the time to rate our app. We’re truly sorry to hear about the slow-loading issue you experienced. Your experience matters a lot to us, and we want to assure you that we’re fully committed to helping you get this resolved as quickly as possible.
We’ve checked on our side, but unfortunately, we didn’t find any chat or email correspondence regarding this issue. We would have been more than happy to assist you sooner had we known. Please rest assured that we’re here to help, and given the chance, we’d like to look into this for you right away.
Our team has been trying to reach you, but we haven’t received a response yet. We also noticed that the app is currently disabled on your store, which prevents us from running tests and properly diagnosing the issue. Once we regain access or hear back from you, we’ll make this our top priority and ensure everything is working smoothly for you.
We truly value your feedback, and we’re committed to turning this experience around. Your satisfaction is extremely important to us, and we want to make sure the app performs exactly as you expect. Please feel free to reach out to us at your convenience or contact us directly at support@codeblackbelt.com so we can assist you immediately.
We’re here for you and ready to help every step of the way.
Hoping to hear from you soon!
Code Black Belt Support Team
Super fast support that fixed my issue in minutes! Easy to use app I highly recommend.
