Reviews (243)

Overall rating
4.1
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for reliably syncing inventory and orders between Shopify and Amazon, including multiple marketplaces. It reduces manual work even for large catalogs and simplifies listing, FBA/FBM setups, and switching fulfillment methods. Many highlight powerful, flexible settings and better value than alternatives. Onboarding is described as easy, and support as fast, friendly, and proactive, with long‑term merchants reporting smooth, stress‑free fulfillment.

April 26, 2021

So far so good, thank you to the developer and the rest of the team! I would highly recommend! Easily link products, easily navigate, automatic sync! You can view the products one by one to see what they are linked to. Thank you so much! We have really enjoyed the app so far! We highly recommend that you download!

MJWholesale.com
United States
13 days using the app
May 24, 2021

We started last week with a this app, and we paid for them to customize our products to upload to amazon. They just uploaded one category and they did it without any problem,they customized it as we requested. Customer service has being very friendly and fixed all the issues very fast I will update this review at the end.

Amalia J. & Boutique
United States
21 days using the app
Edited March 4, 2023

This used to be a great app with outstanding customer service. No more. Too many bugs in the app and ZERO customer service. Maybe someone else owns the company now. It deserves no stars for complete disappearance of any customer support. Do not aggrevate yourself and waste hours. Get something else. CED Commerce is much better.

Doggylips.Com LLC
United States
Over 1 year using the app
May 4, 2021

I'm not used to give a review, but this application really deserve 5 stars. If you're a Shopify seller, you'll not find a better app to work with Amazon (import the orders from Amazon to Shopify, update your inventory, create unlimited rules, and much more)
Note that the support team is great and will never give you up if you need any assistance.

Patissland
France
12 months using the app
September 13, 2021

Support for this app is amazing. I don't envy the developers who have the task of making the Amazon seller channel easy to use, but these folks do as good of a job as one could expect. We had an edge-case issue connecting existing products from our Amazon account to our Shopify store. The support/tech team jumped in and implemented a fix. I'm super impressed.

Ovipost
United States
7 days using the app
Feed.Biz replied September 16, 2021

Thanks for your nice review and your good understanding regarding App development. It has been a pleasure to solve your issue, don't hesitate to contact us again.

October 10, 2021

Great Amazon integration app! It has all the features needed to link Shopify & Amazon successfully - it's the perfect alternative to the Amazon Sales Channel app (which was depreciated). Amazon Integration Plus has been a life-saver. Olivier & the full support team have provided us with excellent guidance and support throughout the entire setup process. Highly recommend!

Mellogang
United States
About 2 months using the app
Feed.Biz replied October 10, 2021

With a such good catalog, you can't imagine how has been our pleasure to help you to put it online. Don't hesitate to contact us anytime.

March 21, 2022

We've had this app installed for a little over a year, and have had no issues with our current configuration. I am about to start in on some enhancements that go beyond what the initial contractor set up. I had a 30 minute onboarding session, and I was very impressed with the customer service rep's knowledge and understanding. I'm looking forward to discovering what the tool can provide.

Glacier Tek
United States
About 1 year using the app
Edited April 9, 2024

It's very easy to set up the app and connect our Amazon account with shopify. The support team was very helpful and the app works very well. We've been using this app for more than 3 years now, we've tried other apps as well but amazon app works really great comparing to others. When there are minor issues, support team is very responsive to take care of all issues. highly recommended.

JemJem
United States
Over 3 years using the app
March 26, 2023

TERRIBLE COMMUNICATION! See what I did there? I told you where we stand. Meanwhile the app goes down for days and they say nothing or they throw up a pop-up trying to make us feel bad for them because Amazon is making them do some work. DO NOT USE THIS APP.

All they had to do to avoid this 1 star review was tell us when the most recent problem would be fixed. They didn't and I couldn't wait any longer.

Hand and Foot Remastered
United States
Over 1 year using the app
Feed.Biz replied June 12, 2024

We apologize for the experience and the frustration this has caused. We have reached out to you via email to make things right. Rest assured, our team is diligently working on improving overall customer satisfaction.

September 20, 2021

The app is great and definitely an upgrade from any of the previous Amazon apps used in the past. Their support team, especially Keterson, is very knowledgeable, patient, & helpful. The only thing I'd say is that even with the tutorials provided to explain setup, it's still a bit difficult to do on your own. There's also A LOT of functionality so it can be overwhelming at times looking at the interface.

MIZIZI
United States
About 1 month using the app
Feed.Biz replied September 23, 2021

All the team is delighted about your review, we do appreciate it a lot, don't hesitate to come back to us anytime.