Reviews (243)

Overall rating
4.1
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for reliably syncing inventory and orders between Shopify and Amazon, including multiple marketplaces. It reduces manual work even for large catalogs and simplifies listing, FBA/FBM setups, and switching fulfillment methods. Many highlight powerful, flexible settings and better value than alternatives. Onboarding is described as easy, and support as fast, friendly, and proactive, with long‑term merchants reporting smooth, stress‑free fulfillment.

March 9, 2022

This app works perfectly for what we need, which is to connect our Amazon inventory to Shopify directly.
Customer service has been outstanding since the beginning. We have been in touch with Keterson. He's being so nice and helpful.

Hot Chocolate Design UK
United States
5 days using the app
February 8, 2022

I met with Keterson Navarre on Google meet. Keterson was very helpful in explaining how to exporting items. He was also very patient and took his time. I am very happy with my call today and will not hesitate to meet with Keterson again.

Frio Ice Chests
United States
3 months using the app
May 17, 2022

Great app, saving me a lot of time and equally important, great support!
The app allow me to easily synch FBM and FBA locations, inventory, orders, listings etc to Shopify. Once set up it just run s smooth.
And their customer support is just excellent and promt!

Nutra Nourished
Australia
4 months using the app
Feed.Biz replied May 18, 2022

Dear Nutra nourished,

Thank you very much for your feedback.
Our quality of service is one of our priorities and we are glad to see that it is efficient.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any question.
Best regards,

Eugénie
Quality agent

February 24, 2022

I started selling my products on Amazon with shpify using this app! Was really good with a very good support from Keterson.
He helped me a lot and it was very easy to schedule more than one call to have real-time assistant! Thank you very much!
I recommend it! ;)

forlegsportugal
Portugal
26 days using the app
February 12, 2022

Best Amazon integration app for Shopify stores. After Amazon discontinued support for the original app, this development raised up as the best and most complete. It has so many features and tools, it can be a bit tricky to setup. But once the ball is rolling, it works smooth.

VOGABAR
United States
6 months using the app
August 30, 2021

We had this app installed for a few months and it worked well until they decided to remove an option to receive inventory from FBA. Support responded that "nobody was using this option" as a reason for that. No email to let us know. Looks like our business is not valuable enough to send an email. Very unprofessional.

BodyJ4you
United States
7 months using the app
Feed.Biz replied August 31, 2021

FBA, of course, *FBA is well supported by our App*, however, it wasn't mentioned in your support inquiry, your review is based on something that has never been asked. You also reproach us to have removed a feature that never existed and to do not communicate on this. We are sorry, we can't communicate on something that doesn't exist or never existed.

August 22, 2022

My business is primarily based in Amazon US and I have been looking for an app to integrate my Amazon FBA to Shopify. This app has everything I was looking for, easy integration, excellent customer service and onboarding process. Once there is an order in Shopify, the app send the order detail to Amazon automatically and Amazon fulfilled the shipment.

FITNÈ
Thailand
19 days using the app
May 18, 2022

I started using the app to list and manage the products on Amazon. You may find the process as overwhelming as I did. I reached out to the support team and they have been very friendly and supportive to take me through the process of how to set up the app and push the products to Amazon. I have a better understanding of how to use the app after an online call.

Luxury L'Affaire
United Kingdom
3 months using the app
Feed.Biz replied May 19, 2022

Dear Luxury L'Affaire,

Thank you very much for your feedback.
We value our clients feedback and we thank you for taking time to let us know.
Our quality of service is one of our priorities and we are glad to see that it is efficient.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any question.
Best regards,

Eugénie
Quality agent

June 18, 2020

If you want an app that sells YOUR products on Amazon for you this is the app you want. 100% needs to be made easier to use but I believe this will happen going forward. I have tried the others but this is by far superior to them in every way.

Support is good, a little slow at times but Olivier is fantastic and understands your needs, Just remember timezones!

Read the tutorials as much as you can, set rules and watch your profits skyrocket :)

Lobbys Tackle
United Kingdom
21 days using the app
February 7, 2022

App is completely glitchy/unpredictable and customer service is MIA - I have had no Amazon orders come through for 24 hours now and I've only received one response back from customer service over the last 12 hours in which they only asked for more details when my first request was plenty detailed that NOTHING is working. I'd give 1/2 a star if I could, customer service is literally nowhere to be found and it looks like we're going to be penalized by Amazon for not fulfilling order orders in time - because we pay for an app that doesn't work. Going into day 2 of not being able to fulfill our orders. SUPER COOL!

brows by bossy
United States
6 months using the app
Feed.Biz replied June 20, 2024

We are very sorry for the inconvenience that you have experienced. We are continuously doing our best to improve the app, especially the app's overall functionality. With this, we reached out to you via email to gather more information on how we can assist you further. Looking forward to hearing from you!