Reviews (243)

Overall rating
4.1
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for reliably syncing inventory and orders between Shopify and Amazon, including multiple marketplaces. It reduces manual work even for large catalogs and simplifies listing, FBA/FBM setups, and switching fulfillment methods. Many highlight powerful, flexible settings and better value than alternatives. Onboarding is described as easy, and support as fast, friendly, and proactive, with long‑term merchants reporting smooth, stress‑free fulfillment.

June 19, 2024

Great and intuitive app once you get to know it. Helps a lot with the process of getting started on Amazon. Amazon seemed impossible for us to start ourselves, but this app has helped a lot, and cut down a lot of time spent on product creation, translations and so on and so forth.

Apart from this i want to emphasize how incredible the customer service was. Keterson gave me a tour of the app, and took extra time out of his calendar to make sure that we were on the right track.

THANK YOU!

Nordic Tests ApS
Denmark
7 days using the app
Feed.Biz replied June 28, 2024

We're very thankful for your amazing rating! Your support fuels us to improve our app even more!

April 4, 2024

L'application a été mis en place suite à un souhait d'intégrer les commandes Amazon dans Shopify. Les commandes et l'inventaire remontent correctement et la synchronisation est immédiate.

Mello
France
Over 1 year using the app
April 1, 2026

ottima assistenza presente e reattiva. risolvono sicuro il problema. grazie di tutto

Aralia Kids
Italy
4 months using the app
Feed.Biz replied April 21, 2026

Thanks for this amazing review! We appreciate sharing your experience with us and for your kind words.

Edited March 21, 2026

03/21/2026: This app could be great if it has better support and prompt response with issues. Waiting for over 5-6 weeks and still don't have any solution for theyr system/technical problems.

This app could be good if Harvey and Keterson could be prompt in responding to support questions. We are stuck for days with questions and not knowing how to fix the issues.

I was asked to remove my bad and frustration reviews before. This time, I would warn everyone to beware. Give yourself a week to time if you want support or have questions, and are willing to wait until they get back to you.

2/16/26: We scheduled a call with support 5 days in advance and no-showed. No response on the chat.

DTY Store
United States
2 months using the app
Feed.Biz replied March 31, 2026

Thanks for letting us know about this. Checking on the conversation records, we've been having constant responses to your messages. We highly advise checking on your emails as well as our conversations and replies, and also send over to your emails for continuation.

Additionally, please let us know regarding the issue that has not been solved yet. We have been inquiring further regarding reported issues, but as we have not received replies to our questions, we were unable to investigate. Further information regarding these issues would help us greatly in resolving them promptly.

Looking forward to your response so we can resolve these issues. Thank you!

February 10, 2026

Great platform and customer service is always helpful. Thanks so much!

Anea Nutrition
United States
Almost 2 years using the app
Feed.Biz replied March 31, 2026

Wonderful review! This 5-star means so much to us! Thank you!

Edited December 30, 2025

Fast, friendly, and effective support — thank you!

Shefa Line Store
United Kingdom
About 1 year using the app
Feed.Biz replied November 5, 2025

Amazing 5-star review! This helps us heaps. Thank you!

March 10, 2025

I've only just installed the App . . . so far looks like it will solve my integration issues perfectly. Support was great - Harvey answered all of my questions and concerns and will be back to me with an update. Fingers crossed it will work forever.

cloakanddawggie-mycaninekids
United States
3 days using the app
Feed.Biz replied March 11, 2025

Thank you for the wonderful review! We're glad to hear about your experience with our support. This means a lot to us!

December 20, 2024

Best Customer service

eMotors Warehouse
Canada
9 days using the app
Feed.Biz replied January 16, 2025

Thanks for the great review! That's what we aim to provide and we're glad you're experiencing it.

November 14, 2024

Amazing service and very happy with this!!

SUBURBAN NOIZE RECORDS
United States
8 months using the app
Feed.Biz replied November 18, 2024

We're so delighted to hear about the wonderful experience you had! Thanks for your kind words and your support. This means a lot to our business.

November 10, 2024

The customer service is very high quality and I am really enjoying the experience.

The Spruill Agency Shop
United States
6 months using the app
Feed.Biz replied November 15, 2024

We're so glad you're having a great experience! Your feedback on our customer service is fantastic. We're here to provide the best possible support, and we appreciate your kind words.