Reviews (243)

Overall rating
4.1
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for reliably syncing inventory and orders between Shopify and Amazon, including multiple marketplaces. It reduces manual work even for large catalogs and simplifies listing, FBA/FBM setups, and switching fulfillment methods. Many highlight powerful, flexible settings and better value than alternatives. Onboarding is described as easy, and support as fast, friendly, and proactive, with long‑term merchants reporting smooth, stress‑free fulfillment.

Edited March 20, 2023

The app used to work great then errors kept creeping up, now their support won't even reply and hardly anything works. Absolutely awful.

Approved Vitamins
United Kingdom
12 months using the app
Feed.Biz replied May 9, 2022

Thank you so much for your feedback.
It is a pleasure to accompany you in the development of your project and we do our best to offer you the best service quality.
Please feel free to contact us, should you have any question.
Best regards,

Eugénie
Quality service agent
Common Services

April 6, 2020

A great app for synchronizing products, orders etc. from Shopify to Amazon.

And Olivier does a wonderful job, in case you should have questions.

Thanks a lot! :)

Joya Shop EU
Germany
14 days using the app
March 28, 2020

This app allows a lot of thing... little big complexe at the begin but when you know how to use it well it's very very powerful.
Do hesitate to contact the support if you have some trouble to use it.

デカトロン日本公式オンラインストア
Japan
3 days using the app
Feed.Biz replied March 30, 2020

Thanks to you Decathlon team, it has been a pleasure to assist you, do not hesitate to contact us again for any help or features request.

Edited May 28, 2020

I can't confirm the experience Kirana und Red Star had. The app works fine for us. It is much simpler than others I have tested. I had contact to the developer and he extended the logic for the inventory rules which I really appreciate. I plan to stay with the app as long as Amazon.de is not officially supported by Shopify.

HORST
Germany
9 days using the app
Feed.Biz replied May 30, 2020

Thank you a lot for your review, it has been a great pleasure to assist you. Do not hesitate to contact us at any time.

February 21, 2024

Very supportive team, usually helped to solve the problems and gave useful tipps regarding Amazon Marketplace. If everything is set up neatly, the orders will sync with Shopify seamlessly. Recommend.

COLLOSEUM Fashion
Germany
Almost 3 years using the app
September 3, 2024

keterson was very attentive, professional, and knowledgeable. I was feeling overwhelmed, but Keterson guided me through the process with ease. He was patient, understanding, and made sure I had all the information I needed succeed. Thank you for your support and expertise.

BlissfulTrendz
United States
3 months using the app
Feed.Biz replied September 23, 2024

That's fantastic feedback! We take pride in having a dedicated and helpful support team, and your feedback helps us ensure we're providing the best possible experience for everyone.

July 25, 2024

Very nice app and using it now for a long time, didn't got any problems, very easy way to export products to amazon and sell and the support team is also helpful.

Nexellus
United Kingdom
4 months using the app
Feed.Biz replied July 29, 2024

We appreciate your kind words! We strive to provide the best possible experience.

November 8, 2021

This really is a great app, with EXCELLENT support help. My only comment is that is has a bit of a learning curve to understand how is works.

Jax & Bard Shoes
United States
About 1 month using the app
Feed.Biz replied November 9, 2021

It has been a pleasure to assist you this beautiful catalog, our team is really grateful about your nice feedback, this is really appreciated. Thanks a lot for your support.

February 23, 2023

Does not work. I have no idea what it is doing to be honest. It is so untransparent.

Cannot tell on a product by product basis if it is exported to Amazon or not.

Witch of Scots
United Kingdom
2 days using the app
Feed.Biz replied June 13, 2024

We're terribly sorry for the frustration this has caused. Your feedback is very important to us and is appreciated. We reached out to you by email to make it up. We've worked really hard to improve the app, especially the support documentation, support service, and overall customer satisfaction.

May 11, 2022

Customer support is fantastic and so far the app has been very easy to use! Anytime I have questions about setup or logistics, the support group has been responsive and informative.

GG Equine Canada
Canada
27 days using the app
Feed.Biz replied May 12, 2022

Thank you very much for your feedback.
Our quality of service is one of our priorities and we are glad to see that it is efficient.
Please feel free to contact us if you need any help.
Kind regards,

Eugénie
Quality agent