Reviews (243)

Overall rating
4.1
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for reliably syncing inventory and orders between Shopify and Amazon, including multiple marketplaces. It reduces manual work even for large catalogs and simplifies listing, FBA/FBM setups, and switching fulfillment methods. Many highlight powerful, flexible settings and better value than alternatives. Onboarding is described as easy, and support as fast, friendly, and proactive, with long‑term merchants reporting smooth, stress‑free fulfillment.

October 6, 2024

I found this app quite difficult to understand. There are too many steps, and the process isn’t user-friendly. It seems like they’re just trying to make more money by charging for customer support, which feels unfair. I expected better guidance without needing to pay for help. Disappointed.

Tartan Heritage
United States
6 days using the app
Feed.Biz replied October 9, 2024

We apologize for the inconvenience and the trouble this has caused. We've sent you an email in case you want to continue where we left off and would love to hear your feedback on how we can further improve the app.

Nonetheless, we very much appreciate this valuable feedback.

August 23, 2024

Simple, easy to use. Does everything we've needed so far. The dev is super responsive and helpful

Cape Coffee Beans
South Africa
About 1 month using the app
Feed.Biz replied August 28, 2024

We're thrilled to hear you're loving the app! We're always working to make it better, so your feedback is invaluable.

August 8, 2024

Keterson is so so helpful! It's a bit of a process to get your head around the product uploads. So having his insights & understanding has been great! He is informative and always willing to talk overtime to complete the uploads and make sure that we are comfortable.

Microfibre World
Australia
9 days using the app
Feed.Biz replied August 23, 2024

This is a wonderful 5-star review! We'll be sure to pass it off to Keterson and let him know. Your support is very much appreciated and this greatly helps our business!

August 1, 2024

Incredible help with setting up from start to finish. Very attentive, going above and beyond to get me intergraded. Keterson was amazing.

CASSIEL CLO
United Kingdom
4 days using the app
Feed.Biz replied August 7, 2024

We appreciate this very wonderful review! Your support keeps us going forward and beyond!

July 22, 2024

Mr. Harvey from Common Services was an absolute joy. He provided the best chat experience I've ever had. He was the most helpful person I've encountered.

Style-Junction
United States
8 days using the app
Feed.Biz replied July 24, 2024

Thank you so much for the kind words! We're absolutely thrilled to hear you had such a positive experience. We truly strive to provide top-notch customer service, and we're so glad you felt the benefit.

July 9, 2024

Thank you Keterson for taking the time to help me get started, You explained it very well and helped me understand the process a lot better.

Hollywood Collectibles
United States
20 days using the app
Feed.Biz replied July 11, 2024

Thanks for this wonderful review! We will relay this to him! Your support on our business fuels us to improve our app even more!

June 7, 2024

App is fabulous, didn´t know it until now. And the customer service or the walkthrough is exceptional!!!! This customer service is what amazon should emulate.

oldskuul
United States
11 days using the app
Feed.Biz replied June 10, 2024

We're very glad to know that you enjoy our app! We appreciate the awesome review!

May 21, 2024

Keterson is great and very helpul is explaining how the app works - showed us features of the app we were not aware of.

Mighty Well
United States
Over 2 years using the app
Feed.Biz replied May 28, 2024

Thank you for the great review! We'll share this with Keterson and are here to help whenever you need us!

April 18, 2024

Contains all the functionality we needed to fully integrate Shopify and Amazon, including inventory management and fulfillment.

The Art of Canine Cuisine
United States
About 1 month using the app
January 16, 2024

We are experiencing a lot of issues with your app. The latest one is it refuses to list certain SKU's

Gamefish
United Kingdom
Almost 2 years using the app
Feed.Biz replied January 19, 2024

Dear Gamefish,

We appreciate your usage of our app since 2022 and are sorry to hear about the challenges you've faced.
Our support team is eager to assist you and resolve this matter promptly. You created a support ticket, we answered you to request additional details to better assist you, and you never answered, so it was not possible to help you.
We just sent you an email so you can book a call with our support team who will solve your issue.

Thank you for your understanding.