CedCommerce Amazon Channel
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We paid this company’s staff to help upload our products. Never do this.
They take your money and then tell you that your case is “special.” They keep saying they are trying, but that there are many obstacles on Amazon’s side. In reality, nothing gets uploaded.
They only send messages saying they are working, but there are no results.
They also refuse to refund money for work that was never completed.
Do not ask them for help unless you want to lose both your money and your time.
Very good support. Very patient with my lack of understanding and very informative. I'm making progress with this now.
Raju Sah has been able to help me, thank you
CedCommerce has been a great app for us. It’s easy to use, works reliably, and helps streamline product management and syncing without a lot of extra hassle. Support has also been responsive when we’ve needed help.
We’ve been using CedCommerce for over a year, and their app has been outstanding for our Amazon integration needs. The functionalities work seamlessly, making the connection between Amazon and Shopify smooth and efficient. What truly stands out is their superb customer support. The team provides prompt, clear, and step-by-step guidance whenever we encounter issues—from connecting the store to accommodating ad hoc requests. Their responsiveness and professionalism have made the entire experience stress-free. I highly recommend CedCommerce to anyone looking for a reliable platform to connect Amazon with Shopify. The app automatically syncs inventory, orders, and shipments, saving you significant time and effort.
Went from 1-star to 5-star now as their team became more responsive and professional. Thank you!
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Earlier 1-star review:
Very weak support. No U.S. hours support. App is riddled with bugs and their team reluctant to jump right in to investigate when you clearly show them the bugs. They constantly try to find temp workarounds even if you insist to "lets catch the bug, document and get it patched". One thing they're always very focused on its their festivals.
I tried several integration apps for Amazon and was completely confused on how to get everything working. Upon installing this app, I requested the assistance from them and it was excellent as they helped me fully integrate my products. I would definitely recommend if you were having any problems doing this to request the assistance from them and it will truly make your life easier.
the app is great and the support is really fast and helpful. i am very satisfied. my only issue that you cannot select which orders to import. you need to import all orders that are fbm even if only a fraction of them are going to be synched. this needs to be worked on. but apart from this its a very useful app. it makes dropshipping easier
The team has been very helpful in resolving issues as they arise. I sold my first product within 2 weeks
I highly recommend CedCommerce to anyone wanting a hassle-free Amazon integration!
The support team at CedCommerce Amazon Channel provided an outstanding experience from start to finish. They walked me through every step, clarified all my doubts, and made the whole setup process incredibly smooth. Their quick responses, deep knowledge, and genuine willingness to help really stood out.
I’m truly impressed by their professionalism and customer-focused approach.