CedCommerce Amazon Channel
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I was pretty excited to try a new Amazon API app. This one seemed more robust and solid than other. However, with Amazon's new API Update, mapping meta fields is almost required for anything with a Variant. For examples I sell posters with a size. A typical Size options is 11" x 14", but this no longer works for Amazon and you have to map two separate fields for Length and Width.
You either needs to pay $99 a month or a one time fee of $500 for a very basic option thats is now basically required.
We’ve been using the CED Commerce app to connect our Shopify store to Amazon. It wasn’t smooth sailing at first due to Amazon’s new APIs, which caused quite a few technical hiccups. However, the CED Commerce support team has been incredibly helpful and responsive throughout the process. Thanks to their dedication and ongoing assistance, we finally got everything up and running. Great support makes all the difference!
Thank you for your honest and thoughtful feedback! We understand the challenges that came with Amazon’s new APIs, and we’re glad our support team could guide you through it. Your patience and collaboration meant a lot, and we’re happy to hear everything is now running smoothly. Great support is our priority—thank you for recognizing that!
I give one star only becasue I can't provide negative. I'm a shopify seller for 3 years and recently thinking about getting into Amazon and hence found this app. I sell apparesl and have around 60 styles. Each have around 5 sizes to 3-6 colors, in total I have around 1000 SKUs.
1). The customer service is great. I can always find help within a few minutes within their working hours.
2). The app shows errors to address for uploading product. Good, but they never show up at once. I fix a bug and click re-upload, it now shows another. I fix this and then another show up again.
3). Customer service keep pushing for their uploading service, which I don't need. If I have capacity to pay, I would have done this upload already without using this app.
4). Apparel has variation in size and color, which this app isn't capable of. In the end, I was able to upload a product but all listed under separate listing rather than one listing with variants becasue I also have GTIN exemption. This app isn't capable of doing so - apparel product with GTIn exemption.
Tons of time wasted and non-result is made. I'm way better off just uploading via my link. Uninstalled.
I’ve been using the CedCommerce Amazon Channel to connect my Shopify store with multiple Amazon marketplaces (UK, FR, ES, etc.). The app is powerful, gives you solid control over listings, and the sync options are well designed.
Support has been very responsive and helpful, which really makes a difference when managing multiple markets.
Thank you for the great feedback! We're glad the CedCommerce Amazon Channel is helping you manage multiple marketplaces effectively. It's great to hear our support team has been responsive and helpful. We appreciate your support!
My Shopify CED Amazon support was Yogesh Kumar Singh. Great detailed assistance via Google meet screen sharing. I had numerous failed attempts listing my first product and applying for GTIN exemption approval, which was obtained with his help in less than 24 hours and my first product was listed shortly afterwards. Very punctual with all scheduled meetings and the response is quick via Email and WhatsApp.
Thank you for sharing your experience! We're glad our team was able to assist you with the GTIN exemption and help get your first product listed smoothly. It’s great to hear that the support via screen sharing, email, and WhatsApp was effective and timely. We truly appreciate your feedback and look forward to continuing to support your success!
I’ve been using CedCommerce Amazon Channel for a while now, and I have to say — the support team is incredible. I’ve asked them tons of questions via live chat, and they’ve always been patient, helpful, and willing to test things together with me. They waited while I checked things on my side, explained everything clearly, and made sure I understood how the app works. The more I learn to use the app, the more I love it! One suggestion: having an on/off button to temporarily pause and reactivate the auto synchronization would be super useful. Highly recommend this app and their amazing support team.
Thank you so much for the wonderful feedback! We're thrilled to hear how helpful our support team has been and that you're enjoying the app more as you explore it. We also appreciate your suggestion about the sync toggle—it's a valuable idea and we’ll pass it along to our team. Thanks again for the recommendation and for being a part of the CedCommerce community!
"Free 50 orders/month; $0.2/order"
This is false. There's absolutely nothing free about this app. You can't access ANY pages of the app or view the settings available without paying for a plan.
looked professional at first sight, but does not sync properly. deleted shopify products keep showing up on Amazon, stock is not syncing within a day... Amazon is very strict and will punish the seller by bad ranking and withholding money. and this app helps is very useful if you want to be full of problems and cancellations because it does not work properly. support is responsive but just bla bla they don't fix it.
I got so far two calls with the support team and they were able to help me link existing Amazon products to Shopify, however, I still unable to upload Shopify products to Amazon Handmade.
I don't know what else I should do, I'm still waiting for support, but not sure how to proceed, or if this call is the right app to cover my needs, apparently, is not.
Thanks
So far so good, just started using the app a few days ago and testing it out. Support with setting up the template to post t-shirt to amazon was helpful. However, there is an issue with the therhold inventory values not syncing to Amazon, that's a known issue. Hopefully that feature will get fixed soon but over all I like it better than using the previous app.