CedCommerce Amazon Channel
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These guys don't sleep don't rest don't stop. They seem to be on call to help 24/7. Any issues are resolved really helpful and always kind
Live support was very helpful in getting started. I like that the inventory syncs.
Mannu was brilliant! Very helpful - they are looking into resolving the syncing of a product which we are having problems with. Am confident it will be sorted quickly
Was having some difficulty with uploading listings due to lack of knowledge around attributes. The team were really helpful both over live chat and were more than happy to jump on a Google Meet to run through how to get our products live on Amazon as quickly as possible and offered continuous support with getting our Amazon good to go
I had a little trouble setting the application by myself, support team were great, I didn't do the onboarding right away (my mistake) but once I did it they clarified my questions and help me!
Support is incredible. We hopped on a quick google meet and answered my concerns very quickly and efficiently!
After trying various support options, I finally received the help I needed from CedCommerce Support, specifically from Ankit Singh. He fixed the issue I was experiencing while trying to upload my products to Amazon and took the time to explain how the application works. I was very satisfied with the customer service team.
I am new to using these systems in order to upload products to Amazon, therefore I have required some support (quite extensively!) in order to master this. The team at CED Commerce have been very supportive and patient with me during this process and this is really appreciated.
If I could give 0 stars I would. This application and developers are filled with crooks and scammers. The app was not able to be used with AMAZON as promised. After discussing with their support team they informed me that it would not work which is fine... Several months down the road I was still getting charged for this APPLICATION unknowingly. Contacted support and they OFFERED a full refund. Fast forward after offering and supposedly approving the refund they then said they were not going to offer the refund as stated. SCAMMERS CROOKS LIARS AND THEIFS. Reporting to the BBB, My CC company and also SHOPIFY.
Customer Service is fast and informative. App is easy to understand as well.