Shipr for Amazon FBA / MCF

Never use this app. Changed all the shopify inventory quantity to 0 when not listed on Amazon destroyed our sales on ebay and shopify and lost all sales history on popular items. This app was the biggest mistake we ever made no control options to sync perticular SKUs. App lost us thousands in revenue and time!

App works although it didn't run as smoothly as I had hoped so I changed back to a different FBA app.

I have been using this app since December. This app used to be great until recently. Now, this app is buggy. The Fulfillment location is not correct. And sometimes the order never changes from unfulfilled. Customers are asking where the tracking number is. Hopefully the support team can fix it, otherwise I will have to change to a different app.

I really would like to like this app, but I still need to give it low rating.
The functions are in general totally sufficient für most stores, who want to use MCF. But the biggest downside is, it constantly has issues. I am running this app for about 1 month, and I wrote probably 10 tickets already.

Mysteriously the app suddenly stops doing automatic orders without any reason, then sometimes the order is processed but the tracking link is not updated.

Everything is connected properly and there is stock available, ist just happens so regularily that for a serious business this service is not reliable enough.

Then our valued customers are complaining on our side, that they did not get their package on time or they did not get their tracking link, etc. we suffer and have more workload in the end, because of fail functions of this app.

I decided to use this app because the price was lower compared to the more well known apps, but sadly it does not help when it does not deliver what it should.

They need to improve this issues very urgently, I am sure I am not the only customer, who experiences the same issues.

UPDATE AFTER 4 MONTHS USE:

Over the past 4 months there were similar issues that appeared in a regular basis (every 2-3 weeks)
Through ticketing system the problems were submitted.

The positive point of the app developer is, that they take care of their tickets and try to solve the issue quickly.

Eventhough after solving often similar issues appeared, but they kept trying to improve and solve the issue.

After 4 months now finally the app is working for 2-3 weeks without any issue.

It seems like on my account level they finally were able to solve the major issues, hopefully.

So summarized, an app that has good functions that are good enough to run automatic shipping, good price, it has its issues and bugs, but the team will try to solve the issues, even though be prepared that it will take several attempts to solve it.

Have been using this app for almost 2 years. Basically no big problems. It can satisfied my needs.
Recently I sent a suggestion to them, they added the function as I suggested in 2 days. This is what I did not expect, a big suprise. Thanks.

Easy installation and configuring. Glad I switched to Shipr.

Very happy with shipr and it's service as well as the customer service

very useful for me, now i'm still testing but already saved me a lot of time, thanks!

Todo perfecto, increíble asistencia y facilidad en la app. Gracias

It just works! It does not have to do a lot of things, but those few things it does flawless. I can recommend the app to all whose, who don't have their own logistic center.
We sell through Amazon, Ebay and Shopify and some others for a while now and this little gem has never let us down.