AOV.ai Cart Drawer Cart Upsell

AOV.ai Cart Drawer Cart Upsell

Reviews (865)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts AOV, upsells, and conversions with in-cart offers, subscriptions, and cart goals. The slide cart is described as fast, modern, and more user-friendly than default carts, with easy discount entry, free-shipping and reward bars, and smart product recommendations. Merchants like the high customization, quick setup, smooth performance across devices, and responsive support that helps with branding, upsell strategy, and custom requests.

February 5, 2026

This app has been a game changer for customizing our cart and adding upsells seamlessly. It’s easy to use and has already helped improve our customer experience and conversions. Huge shoutout to Susan from customer support, she walked me through the setup and made everything smooth and stress-free. Amazing service!

Perk
United States
16 minutes using the app
February 3, 2026

I recently started using this app and it’s very user-friendly with exactly the features I was looking for. The support team is responsive and helpful. Special thanks to Jasmine for helping me set up the cart drawer and upsell option smoothly. Really appreciate the support and looking forward to exploring more features.

Dhravya Incense
India
About 3 hours using the app
February 2, 2026

Had to find a cart app asap as our previous one lacked any kind of customer service and took days to weeks to fix anything. Downloaded and within an hour they helped me fix everything I wanted to make our cart how we wanted it. Annie was super helpful and made sure my issues were addressed.

Everly Made
United States
About 1 hour using the app
February 2, 2026

Support response is phenomenal! After just a few seconds of chatting in, they get back to you in a snap!

I love this app since it offers all the features I need in one app, especially the gift wrapping option and upsells. I usually needed to install 2–3 more apps just to have that for our store. So glad I discovered it % recommend!

Thanks too to Annie for helping me set up some features!

Amorcito
United States
24 days using the app
January 31, 2026

its the third time their app stopped working and lost me thousands of dollars in revenue and ad spend (I noticed third time).

once this wasnt clickable, it will appear one time out of 100 for customers,, the only good thing is customer support but what you will do with customer support when product is useless.

Im using this for several months and it only got 32k impressions while im getting this amount of traffic every week.

stay away

City Cloth House
Pakistan
5 months using the app
AOV.ai replied February 2, 2026

Hi team,

Thank you for taking the time to share your honest feedback regarding our app and support experience. Please accept our sincere apologies for any inconvenience this may have caused.

Regarding the issue with the non-clickable button, our development team has confirmed that it was caused by a conflict between the app and your current theme. We have since implemented an integration to address this issue and ensure it does not occur again. We apologize for not clearly communicating this in our earlier correspondence.

With respect to the reported decrease in impressions, this appears to be related to a tracking error rather than an instance of the app ceasing to function. I have personally escalated this case to our CEO to review and advise on a suitable solution.

Once again, I sincerely apologize for the delayed support and for the impact this issue had on your experience. We truly value your feedback and hope you will consider giving us a second opportunity to serve you better. As the team lead, I will personally oversee your case to ensure you receive the highest level of support.

Thank you for your time and understanding. I look forward to hearing from you.

Best regards,
Lydia
Customer Success Lead

April 28, 2026

Great experience so far, customer service are quick to reply.

The Lab Co.
United Kingdom
12 days using the app
January 25, 2026

They have amazing customer support! I needed a few specific trust badge logos that weren't available, and I also wanted to remove the 'View Cart' button since my checkout button already handles that.

I contacted support and Dana was incredibly helpful, she answered all my questions and updated the logos for me. She even reached out to Maison (the technician), who successfully removed the button as requested. It’s wonderful to get such a high level of customization from a free app, along with such kind and efficient support. I’m confident this app will help boost my sales! Thank you!

Melora
Lithuania
About 2 hours using the app
January 22, 2026

Great app! It gives my site a much more professional look and works wonders for upselling. Jasmine was incredibly helpful and assisted me in customizing the cart to match my store’s branding perfectly. Highly recommend!

AllStar Grades
Malta
About 1 hour using the app
January 22, 2026

This app is outstanding. The functionality and overall experience are excellent, and the support team is truly top-tier. Annie helped us achieve a fully customized look, to the point where the app feels like a native part of our theme. The team is extremely hardworking and responsive. This is a must-have app if you want a polished, high-quality cart drawer experience.

SOURCE
United States
43 minutes using the app
January 20, 2026

Had a great experience using AOV.ai!
Sunsan helped me set up the reward bar smoothly and explained everything clearly. The support was quick, professional, and very helpful.

The reward bar works perfectly and has improved my cart experience. Extremely satisfied with both the app and the support team. Highly recommended!

Khaana Packaging
India
35 minutes using the app
AOV.ai replied January 22, 2026

Hi,

Your review means the world to us. 💖

We promise to keep making our app more powerful and easier to use so your store can keep growing.